Case Aide – Brooklyn

Seamen's-Society-For-Children-and-Familie; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Training & Career Development

Paid Time Off

Medical Insurance

Life Insurance & 403(b)

Commuter Benefit

Employee Assistance Program

Internship & Referral Programs

Job summary

Seamen’s Society for Children and Families seeks a case aide to support the EFFC Programs that assist families reuniting with their children. The role emphasizes coordination with the CP Team, documentation, and scheduling to promote positive family outcomes.

Responsibilities include organizing case records, managing mailings, and assisting in event planning, while providing guidance to families on accessing emergency assistance and community resources.

Qualifications

• Bachelor's degree preferred, with experience in child welfare preferred.
• HS Diploma required, preferably with 1 year of experience working with children and family in the field of child welfare.

Responsibilities

• Assist CP Team.
• Plan and execute EFFC events.
• Manage mail, correspondence, and calendars.
• Organize case records and filing systems.
• Prepare regularly scheduled reports and document services.
• Coordinate large department mailings and visits.
• Schedule and supervise visits with birth and foster parents.
• Provide education on emergency assistance and community resources.

Skills

Computer literacy

Microsoft Office

Attention to detail

Time management

Communication skills

Education

Bachelor's degree preferred

HS Diploma required

Job description

About Us

For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference.

If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package.

Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer.

Job Summary

The case aid will support the EFFC Programs to support families reunifying with their children.

Duties and Responsibilities

• Assist in supporting CP Team.
• Assist in planning and executing EFFC events.
• Manages mail and correspondence including family planning letters, filing & calendars.
• Manages and organizes case records for the unit – this includes creating new case records, closing old case records. Develop and maintain a filing system.
• Assist in the preparation of regularly scheduled reports. Documenting all services appropriately.
• Serve as point person for organizing all the department’s large mailings.
• Participate in scheduled staff meetings and staff training.
• Arranging, transporting and supervising visitations between the children placed in out of home care, their parents, siblings and/or significant others to promote a continued relationship.
• Coaching families in communication to foster positive family relations.
• Providing education for parents on how to access emergency assistance, supports, and community resources.
• Assisting families with goal setting, planning and other activities related to home management tasks.
• Schedule and confirm visiting schedule with birth parents and foster parents in accordance with the visitation plan.
• Provide supervision for visits with approval of program manager.
• Work creatively to solve scheduling conflicts and facilitate visitation by providing transportation and childcare, suggesting alternate sites for family time to occur, and providing weekend supervision of visits (with supervisory approval).
• Attend all internal and external trainings and meetings as required.
• Provide written reports to case planners within 48 hours of visits so that the visits can be entered Connections in a timely manner.
• Other assigned task

Requirements

Required Skills, Knowledge, and Abilities

• Computer literate
• Is strengths-focused, believes that change is possible and can inspire hope.
• Computer Literacy including Microsoft Office.
• Detailed oriented, with excellent verbal, written, time management and organizational and communication skills.
• Ability to perform the essential functions of the job with or without a reasonable accommodation

Qualifications/Requirements

• Bachelor’s degree preferred. HS Diploma required preferably with1 year of experience working with children and family in the field of child welfare.
• Valid NYS driver’s license required.
• Due to the nature of the work environment work hours will vary including evenings and be based on needs of program.
• Performs other duties/responsibilities as assigned within the scope of position

Why Join Us?

At Seamen’s Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you’ll enjoy a comprehensive benefits package designed to support your professional and personal well-being:

• Extensive Training & Career Development – Gain hands-on experience with comprehensive training programs to enhance your skills and career growth.
• Generous Paid Time Off & Holidays – Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge.
• Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs.
• Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future.
• Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options.
• Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more.
• Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well-being.
• Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives.

Additional Information

Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.