Case Planner - FTR

Seamenssociety; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Extensive Training & Career Development

Generous Paid Time Off & Holidays

Robust Medical, Dental, & Vision Insurance

Company paid Life Insurance & Financial Security

Commuter Benefit Program & Flexible Spending Accounts

Exclusive Perks & Discounts

Employee Assistance Program

Internship & Referral Programs

Job summary

Seamenssociety in New York seeks a dedicated professional for intensive clinical case management services. The role involves supporting families affected by mental health and substance abuse issues, ensuring they receive necessary resources and assistance.

Ideal candidates will have a Bachelor’s degree, strong communication skills, and at least two years of relevant experience. The position offers extensive training, generous paid time off, and robust health insurance to promote employee well-being.

Qualifications

• Experience in child welfare and counseling preferred.
• Ability to conduct assessments and interviews with families.
• Strong analytical skills for service plans.

Responsibilities

• Provide clinical case management services to families.
• Conduct assessments and deliver crisis intervention.
• Document tracking logs and case records.

Skills

Strong communication skills

Ability to collaborate effectively

Excellent organizational skills

Strong critical thinking skills

Cultural competence

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Summary

To provide intensive clinical case management services for families affected by parental and/or child mental health and/or substance abuse, trauma, or intimate partner violence issues that place the family at risk of foster care placement.

Duties and Responsibilities

• Assess and refer children/individual/families to supportive and concrete services, housing, financial assistance, education, substance use, mental health, medical, immigration, legal, etc.
• Provide case planning, assessment, crisis intervention, establish goals and objectives and counseling services for families who have a child at risk of Foster Care placement.
• Conduct assessments of families within 30 days of intake and reviewed review and update in 6months after intake.
• Participate and attend all ACS, OCFS, Agency and Model Developer trainings as requested or required.
• Provide crisis intervention and counseling services to children, teens, individuals and families.
• Collaborate with program case aide in supporting families in obtaining resources, support services, and advocacy assistance.
• Collaborate with ACS to monitor compliance with mandated services, and family attendance of court hearings.
• Collaborate with ACS legal team to assure all service needs are being addressed by families.
• Document and maintains all mandated tracking logs/excel sheets, case record electronic systems, and document in a timely manner.
• Complete all program required paperwork, i.e., Progress Notes, Program Family Assessments, Family Assessment Service Plans (FASPs), and other reporting requirements.
• Request, participate, facilitate and or attended, conferences, meetings internal or external to the agency.
• Assist individuals and families in developing services plans addressing safety, stabilization, substance use, mental health, domestic violence, from a harm reduction approach.
• Participate in weekly Supervision, with a planned agenda on family case issues to discuss· Implement Quality Assurance data to drive case practice and improve performance and achieve outcomes.
• Monitor and obtain information on the child/ren school placement and educational performance.
• Monitor and obtain information on the family’s medical needs, including compliance with periodic physicals and immunizations.
• Assist in the obtaining, gathering and data entry for CACFP/DOH/DOE and any other administrative governing body.
• Perform other duties/responsibilities as assigned within scope of position

Skills, Knowledge, Abilities

• Strong communication skills, with the ability to convey and receive accurate information in a professional and empathetic manner.
• Ability to collaborate effectively with supervisors, colleagues, and community partners.
• Excellent organizational and time management skills to handle caseloads efficiently while managing emergent situations.
• Skilled in conducting interviews with families to gather and provide necessary case management information.
• Strong critical thinking and analytical skills to develop and implement achievable service plans with families.
• Ability to perform essential job functions with or without reasonable accommodation.
• Effective collaboration and facilitation skills to engage individuals, families, and service providers.
• Demonstrated cultural competence and sensitivity in working with diverse families from various ethnic, socioeconomic, and cultural backgrounds.

Qualifications/Requirements

• Bachelor’s required
• Experience with Microsoft Word, Excel, PowerPoint, CNNX, PROMIS??
• At least two years child welfare and counseling experience preferred.
• Due to the nature of the work environment work hours will be based on needs of program and may vary?
• Perform other duties/responsibilities as assigned within scope of position.
• Perform other duties/responsibilities as assigned within scope of position.

Benefits

• Extensive Training & Career Development – Gain hands‑on experience with comprehensive training programs to enhance your skills and career growth.
• Generous Paid Time Off & Holidays – Maintain a healthy work‑life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half‑day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well‑being is a priority for us. Take time to rest and recharge.
• Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs.
• Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax‑deferred annuity to secure your future.
• Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options.
• Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more.
• Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well‑being.
• Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives.

Additional Information

Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.