Cart Ops Customer Service Specialist - High-Volume Support

PRIORITY WASTE RESOURCES LLC; Clinton Township (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

PRIORITY WASTE RESOURCES LLC in Clinton Township, MI is seeking a customer service representative to engage with both residential and commercial customers. You will provide prompt and courteous service, handling 200-300+ calls daily and solving customer issues effectively.

The ideal candidate will have at least 2 years of experience in a high-volume call center and possess strong communication skills. Join a company that values exceptional customer service and take part in revolutionizing the logistics industry through technology.

Qualifications

• Minimum 2 years customer service experience in a high-volume call center environment preferred.
• Ability to engage positively and enthusiastically with different types of customers.
• Must stay calm under pressure and possess a solution-focused mindset.

Responsibilities

• Answer 200-300+ phone calls daily.
• Handle in-bound sales calls, online orders, and customer inquiries.
• Offer support and solutions to customers in accordance with service policies.

Skills

Experience in Microsoft Office Suite

Multi-line phone systems

Customer engagement

Problem-solving skills

Strong communication skills

Time management

Attention to detail

Job description

PRIORITY WASTE RESOURCES LLC in Clinton Township, MI is seeking a customer service representative to engage with both residential and commercial customers. You will provide prompt and courteous service, handling 200-300+ calls daily and solving customer issues effectively.

The ideal candidate will have at least 2 years of experience in a high-volume call center and possess strong communication skills. Join a company that values exceptional customer service and take part in revolutionizing the logistics industry through technology.