Carryout Expert & Guest Experience - Growth & Perks

Bluegrass Hospitality Group; Murfreesboro (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health care package

Dental after 1 year

401K with company match

Education reimbursement

Career growth opportunities

Employee discount 40%

Emergency family fund

Holiday closures

Job summary

Drake’s in Murfreesboro, TN is hiring for energetic carry-out team members. You’ll greet guests, take orders by phone, online, or walk-in, guide them through the menu, and deliver orders with a friendly attitude.

You’ll work with kitchen and service teams, coordinate with third-party delivery partners like Grubhub and DoorDash, and maintain a clean carry-out area while upholding brand standards. Prior experience is helpful but not required.

Qualifications

• Friendly, organized, and detail-oriented personality.
• Positive attitude and team-first mindset.
• Strong communication and multitasking skills.
• Food service or retail experience preferred, but not required.
• Basic food safety knowledge is a plus.

Responsibilities

• Greet every guest with a smile—whether in person or on the phone.
• Take phone, online, and walk-in orders and guide guests through the menu.
• Walk food orders to designated carry-out parking spots and deliver with a friendly attitude.
• Ensure all packaging is clean, complete, and meets brand standards.
• Maintain a clean and organized carry-out station and service area.
• Lift and carry up to 25 lbs (bags, boxes, trays, etc.).
• Stand and walk for extended periods (up to 8+ hours per shift).
• Coordinate with the kitchen and service teams to ensure orders are accurate and timely.
• Work with third-party delivery partners like Grubhub and DoorDash.
• Deliver 100% guest satisfaction—every guest, every time.

Skills

Customer service

Multitasking

Communication

Team player

Positive attitude

Job description

Drake’s in Murfreesboro, TN is hiring for energetic carry-out team members. You’ll greet guests, take orders by phone, online, or walk-in, guide them through the menu, and deliver orders with a friendly attitude.

You’ll work with kitchen and service teams, coordinate with third-party delivery partners like Grubhub and DoorDash, and maintain a clean carry-out area while upholding brand standards. Prior experience is helpful but not required.