Carryout Associate – Energetic, Guest-First Service

Bluegrass Hospitality Group; Pikeville (KY); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health care package

Dental after 1 year

401K match

Education reimbursement

Career growth

Employee discount

Emergency fund

Holiday closures

Job summary

Bluegrass Hospitality Group is seeking energetic team members for Drake’s carry-out role in Pikeville, KY. You will greet guests, take orders via phone, online, or in person, and guide them through the menu. You’ll walk orders to carry-out parking, ensuring fast, friendly service and accurate packaging.

Ideal candidates are upbeat, organized, and able to multitask in a busy environment. Prior food service or retail experience helps, but enthusiasm and reliability matter most, along with basic

Qualifications

• Experience in food service or retail preferred but not required.
• Basic food safety knowledge is a plus.

Responsibilities

• Greet every guest with a smile—in person or on the phone.
• Take phone, online, and walk-in orders and guide guests through the menu.
• Walk food orders to carry-out parking spots and deliver with a friendly attitude.
• Ensure packaging is clean, complete, and meets brand standards.
• Maintain a clean and organized carry-out station and service area.
• Lift and carry up to 25 lbs per shift.
• Stand and walk for extended periods (up to 8+ hours).
• Coordinate with kitchen and service teams to ensure accuracy and timeliness.
• Work with third-party delivery partners like Grubhub and DoorDash.
• Deliver 100% guest satisfaction—every guest, every time.

Skills

Friendly demeanor

Organized

Detail-oriented

Positive attitude

Communication

Multitasking

Job description

Bluegrass Hospitality Group is seeking energetic team members for Drake’s carry-out role in Pikeville, KY. You will greet guests, take orders via phone, online, or in person, and guide them through the menu. You’ll walk orders to carry-out parking, ensuring fast, friendly service and accurate packaging.

Ideal candidates are upbeat, organized, and able to multitask in a busy environment. Prior food service or retail experience helps, but enthusiasm and reliability matter most, along with basic