Carrier Strategy & Performance Lead

Knauf Insulation; Shelbyville (IN); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health Care Facility (On-site)

Medical, Dental, Vision on day one

401(k) Matching

Paid parental leave

Tuition Reimbursement

EAP

Paid holidays

Job summary

Knauf Insulation North America is seeking a seasoned Transportation professional to lead carrier strategy, onboarding, and annual RFPs. You will manage network capacity planning, rate negotiations, freight settlement, and CNCR governance to optimize service and cost across multiple lanes.

You will coordinate with Finance, SC Planning, and Distribution Analytics, driving data-driven decisions and ensuring data integrity across SAP, TMS, and CarrierSource.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field required.
• 6-8 years of transportation or carrier sourcing experience.
• Experience leading RFP processes and managing carrier performance programs.
• Experience with TMS, SAP, and CarrierSource preferred.

Responsibilities

• Define and maintain the carrier network strategy including mode mix, lane coverage priorities, and minimum carrier redundancy standards by lane.
• Assess carrier portfolio capacity against projected freight volumes; identify coverage gaps by lane, mode, and season and develop mitigation plans.
• Align carrier supply-side capacity with demand signals from SC Planning and S&OP; flag constraints to the Transportation Management Lead for cross-functional escalation.
• Manage end-to-end carrier qualification including compliance screening and lane coverage assessment.
• Own carrier onboarding including SAP setup, TMS profile configuration, implementation calls, and FourKites activation.
• Own the annual RFP process including scope definition, carrier list criteria, rate evaluation methodology, and approval authority.
• Manage rate review and negotiation cycles; capture lane-by-lane rate changes and update TMS per contractual agreement.
• Establish and enforce a standard rate input format; define decision logic and threshold scoring for rate comparisons.
• Review and approve carrier-submitted freight invoices including drop trailer charges, detention, and accessorial fees; flag discrepancies for resolution.
• Maintain visibility into freight cost variances by carrier and lane; surface patterns as inputs to carrier performance and contract discussions.
• Coordinate with Finance on invoice approval workflows and aging report oversight.
• Run the monthly CNCR process: define parameters, execute TMS scorecards, facilitate corrective action calls, and document outcomes in SharePoint.
• Monitor carrier OTD, accessorial frequency, load note compliance, and tender acceptance rates.
• Define and manage escalation thresholds for carrier relationship engagement at senior/executive level.
• Serve as primary point of contact for strategic carrier relationships; manage communication logs and carrier contact tracking.
• Lead implementation calls for new carriers and re-onboarding when carrier contacts change; ensure Knauf requirements are understood and upheld.
• Conduct periodic network portfolio reviews; adjust carrier mix to optimize service, cost, and capacity coverage.
• Maintain carrier profiles in TMS and CarrierSource; govern carrier data integrity across SAP, TMS, and FourKites.
• Drive integration of CNCR documentation with TMS performance data for a consolidated carrier health view.

Skills

Carrier Sourcing

RFP Management

Rate Negotiation

TMS

SAP

CarrierSource

FourKites

Freight Settlement

Data Governance

Cross-functional Collaboration

Education

Bachelor's degree in Supply Chain / related field

Tools

TMS

SAP

CarrierSource

FourKites

Job description

Knauf Insulation North America is seeking a seasoned Transportation professional to lead carrier strategy, onboarding, and annual RFPs. You will manage network capacity planning, rate negotiations, freight settlement, and CNCR governance to optimize service and cost across multiple lanes.

You will coordinate with Finance, SC Planning, and Distribution Analytics, driving data-driven decisions and ensuring data integrity across SAP, TMS, and CarrierSource.