CARRIER SALES REPRESENTATIVE

International Solutions Management; Charlotte (NC); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

ISM Global Logistics is seeking a Carrier Sales Representative in Charlotte, NC, onsite. You will own the carrier side of the load, sourcing capacity, negotiating rates, and keeping freight moving from pickup to delivery.

You’ll work daily with our carrier network and coordinate with account managers to ensure shipments stay on track. The role emphasizes strong negotiation, relationship-building, and active load management.

Qualifications

• 1+ years of experience in carrier sales or freight brokerage.
• Strong negotiation and relationship-building skills.
• Proficient in communicating with carriers and customers.
• Familiarity with TMS platforms.

Responsibilities

• Source and secure carrier capacity for flatbed, hotshot and tiltbed freight.
• Negotiate rates with carriers to protect margin and keep ISM competitive.
• Build and maintain an active carrier database and onboard new carriers.
• Track shipments in transit and communicate ETAs, delays, or exceptions to carriers and teams.
• Resolve day-of issues like missed pickups, equipment problems, detention, or claims.
• Log and manage loads, carrier information, and rate history in the TMS.
• Partner with load reps and account managers to prioritize coverage.
• Stay current on market rates, capacity trends, and lane conditions to negotiate knowledgeably.

Skills

Negotiation

Relationship-building

TMS knowledge

Load management

Professional communication

Problem solving

Tools

TMS platforms

Job description

Carrier Sales Representative

ISM Global Logistics|Flatbed & TILT Divisions

Location: Charlotte, NC (Onsite)

Employment Type: Full-Time

Reports To: President of Logistics

Compensation: Base Salary + Uncapped Commission

About ISM Global Logistics

ISM Global Logistics is a freight brokerage built around dependable capacity and hands-on account management. We move freight across our standard flatbed book and our TILT division, which handles Landoll and tiltbed equipment for oversized and specialized loads. Our team pairs experienced people with sharp operational tools, so reps spend their time on relationships and problem-solving - not busywork.

About the Role

As a Carrier Sales Representative, you'll own the carrier side of the load: sourcing capacity, negotiating rates, and keeping freight moving from pickup to delivery. You'll work daily with our carrier network - building the kind of relationships that get you a truck when capacity is tight - while coordinating closely with our account managers to keep every shipment on track.

What You'll Do

• Source and secure reliable carrier capacity for flatbed, hotshot and tiltbed (Landoll) freight, matching the right equipment to the right load
• Negotiate rates with carriers that protect margin while keeping ISM competitive and carriers coming back
• Build and maintain an active carrier database, including cold-calling and onboarding new carriers to expand available capacity
• Track shipments in transit, proactively communicating with carriers and internal teams on ETAs, delays, and exceptions
• Resolve day-of issues - missed pickups, equipment problems, detention, claims - quickly and professionally
• Log and manage loads, carrier information, and rate history accurately in our TMS
• Partner with load reps and account managers to understand customer requirements and prioritize coverage
• Stay current on market rates, capacity trends, and lane conditions to negotiate from a position of knowledge

What You Bring

• 1+ years of experience in carrier sales, freight brokerage, or truckload logistics (flatbed/heavy-haul or drayage experience a plus)
• Strong negotiation and relationship-building skills - you're comfortable on the phone and quick on your feet
• Working knowledge of TMS platforms
• Ability to manage multiple loads and priorities in a fast-paced, deadline-driven environment
• Clear, professional communication with carriers, customers, and internal teams
• A problem-solver's mindset - you stay calm and resourceful when a load hits a snag

Nice to Have

• Experience with specialized/oversized equipment (Landoll, tiltbed, RGN, step deck)
• Familiarity with flatbed securement and hazmat/tanker regulations
• A book of existing carrier relationships in flatbed or specialized freight

What We Offer

• Competitive base salary plus uncapped commission
• Health, dental, and vision insurance
• 2+ weeks paid time offA team that invests in the tools and data reps need to win - not just a phone and a login