Carrier Relations & Logistics Specialist

Logistics Plus Inc.; Erie (Erie County); On-site; USD 45,000 - 60,000; Full time

Job summary

Logistics Plus Inc. in the United States seeks a Domestic Operations Specialist to act as a liaison between customers and freight carriers. You will secure new accounts, expedite information flow, and communicate with dispatchers to track loads while negotiating carrier contracts to optimize profits.

The role requires staying current with carrier services, attracting new customers, and fostering retention. You will manage shipments, tender loads, plan and trace orders, and provide reports to

Qualifications

• High school diploma or equivalent required.
• 2–5 years of experience in a similar role preferred.
• Established customer and carrier relationships preferred.
• Bilingual English and Spanish required.

Responsibilities

• Maintain positive relationships with customers, colleagues, and carriers.
• Manage new and existing customer accounts and solicit freight.
• Generate new customers from leads or cold calls.
• Process and generate shipment orders in company TMS.
• Communicate with carriers and tender loads.
• Plan, manage, and trace shipments.
• Provide financial and shipment reports to customers and management.
• Take immediate action to correct or solve issues that may occur.
• Be on-call on holidays, weekends, and after traditional office hours.
• Other assigned duties.

Skills

Communication skills

Interpersonal skills

Analytical skills

Multitasking

Organizational skills

Bilingual English/Spanish

Logistics experience

Education

High school diploma

Job description

Logistics Plus Inc. in the United States seeks a Domestic Operations Specialist to act as a liaison between customers and freight carriers. You will secure new accounts, expedite information flow, and communicate with dispatchers to track loads while negotiating carrier contracts to optimize profits.

The role requires staying current with carrier services, attracting new customers, and fostering retention. You will manage shipments, tender loads, plan and trace orders, and provide reports to