Carrier Partner Onboarding & Support Specialist

Amazon; Nashville (TN); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Job summary

Amazon Transportation Services seeks a Relay Account Support Specialist in Nashville, TN. You will resolve transportation-related cases from carrier partners, verify data from multiple sources, and support onboarding with accuracy and speed.

Ideal candidates are detail-oriented, analytical, and comfortable in a fast-paced logistics environment, with 1+ years in related work and strong MS Office skills.

Qualifications

• 1+ years of experience with computers and Microsoft Office (Outlook, Word, Excel).
• High school diploma or equivalent.
• 40 hours/week with overtime as required; 18 years or older.

Responsibilities

• Manage and resolve cases submitted by carrier partners, ensuring onboarding steps are completed accurately.
• Track case progress and document outcomes in systems.
• Prioritize tasks and manage multiple cases to meet deadlines.

Skills

Outlook

Word

Excel

Education

High school diploma

Tools

SQL

Access

Job description

Amazon Transportation Services seeks a Relay Account Support Specialist in Nashville, TN. You will resolve transportation-related cases from carrier partners, verify data from multiple sources, and support onboarding with accuracy and speed.

Ideal candidates are detail-oriented, analytical, and comfortable in a fast-paced logistics environment, with 1+ years in related work and strong MS Office skills.