Carrier Compliance & Relations Specialist

Freeway International Logistics; Alpharetta (GA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company paid medical, dental, vision

401k with company match

Company paid outings

Monthly company paid lunches

Maternity and paternity leave

Casual dress code

Life insurance

Short-term and long-term disability

Job summary

Freeway International Logistics seeks a Carrier Relations Specialist to support vetting, approvals, and documentation of carriers. You will work under the Director of Carrier Relations to ensure compliance and strong carrier relationships.

Responsibilities include vetting carriers, processing approvals/denials, managing cargo claims, and coordinating with internal teams via Slack, email, and phone. A high level of detail, organization, and communication is required.

Qualifications

• Bachelor's degree preferred but not required.
• Entry-level applicants welcome; logistics experience preferred but not required.
• General understanding of transportation and logistics industry preferred.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational abilities.
• Ability to learn and effectively utilize multiple software systems.
• MS Office and MS Excel proficiency.
• Hybrid work may be available after training.
• Occasional after-hours availability required.
• After-hours support may include time-sensitive carrier approvals and urgent requests.

Responsibilities

• Conduct carrier vetting and review carrier information to ensure compliance with company standards.
• Review and process carrier approvals and denials.
• Collect, review, and maintain required carrier documentation.
• Follow up with carriers and internal team members regarding missing or incomplete information.
• Assist with the management and resolution of cargo claims.
• Communicate promptly and professionally with internal team members through Slack, email, and phone.
• Work closely with the Director of Carrier Relations to address carrier-related issues or concerns.
• Review carrier information and identify potential compliance or service concerns.
• Utilize company systems and databases to research, document, and manage carrier information.
• Provide timely support to Account Managers regarding carrier vetting and approval needs.
• Perform additional administrative and carrier related tasks as needed.

Skills

Excellent verbal and written comms

Detail-oriented

Time management

Ability to learn multiple software

Education

Bachelor's degree in Business, Supply Chain and Logistics, or related field

Tools

MS Office

MS Excel

Job description

Freeway International Logistics seeks a Carrier Relations Specialist to support vetting, approvals, and documentation of carriers. You will work under the Director of Carrier Relations to ensure compliance and strong carrier relationships.

Responsibilities include vetting carriers, processing approvals/denials, managing cargo claims, and coordinating with internal teams via Slack, email, and phone. A high level of detail, organization, and communication is required.