Carrier Compliance Associate — Remote-Eligible

Xpresstechfreight; Chattanooga (TN); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Basic/Supplemental Life

AD&D

Health Savings Accounts

Flexible Savings Accounts

Company Paid Holidays

Paid Time Off

401k with Employer Matching

Employee Stock Purchase Plan

Paid Parental Leave

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

U.S. Xpress seeks a Representative, Carrier Compliance to ensure every carrier we work with is legally authorized, insured, and safe under FMCSA and DOT rules. You will onboard carriers, verify policy documents, and monitor compliance scores and documentation.

You will use compliance software to flag issues, review violations, and drive corrective actions while maintaining carrier records. Strong attention to detail and communication skills are essential in this role.

Qualifications

• Associate's degree in transportation, logistics, business, or related field required, or equivalent experience.
• Bachelor’s degree preferred or equivalent experience.
• Experience in the transportation industry is a plus.

Responsibilities

• Ensure every carrier we work with is legally authorized, insured, and safe under FMCSA and DOT rules.
• Vet carriers' operating authority, insurance, and safety status before onboarding; request and verify current policy documents.
• Analyze CSA scores and monitor compliance with DOT, FMCSA, and state rules, including driver qualification, vehicle safety, hours of service, and cargo documentation.
• Use compliance software and third-party services to flag carriers that fall out of compliance.
• Review violations, prepare corrective action plans, and track resolutions.
• Identify internal compliance vulnerabilities and push preventive measures.
• Contact carriers and Carrier Representatives to collect missing information and share compliance updates.
• Maintain accurate carrier records across multiple systems.
• Advisor for staff on compliance requirements and SOPs.

Skills

Attention to detail

Analytical problem-solving

Verbal communication

Time management

De-escalation

Carrier relationships

Research across platforms

Education

Associate's degree in transportation, logistics, business

Bachelor’s degree preferred

Tools

Microsoft Office

Excel

Teams

Job description

U.S. Xpress seeks a Representative, Carrier Compliance to ensure every carrier we work with is legally authorized, insured, and safe under FMCSA and DOT rules. You will onboard carriers, verify policy documents, and monitor compliance scores and documentation.

You will use compliance software to flag issues, review violations, and drive corrective actions while maintaining carrier records. Strong attention to detail and communication skills are essential in this role.