Representative, I Carrier Compliance

Xpresstechfreight; Chattanooga (TN); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Basic/Supplemental Life

AD&D

Health Savings Accounts

Flexible Savings Accounts

Company Paid Holidays

Paid Time Off

401k with Employer Matching

Employee Stock Purchase Plan

Paid Parental Leave

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

U.S. Xpress seeks a Representative, Carrier Compliance to ensure every carrier we work with is legally authorized, insured, and safe under FMCSA and DOT rules. You will onboard carriers, verify policy documents, and monitor compliance scores and documentation.

You will use compliance software to flag issues, review violations, and drive corrective actions while maintaining carrier records. Strong attention to detail and communication skills are essential in this role.

Qualifications

• Associate's degree in transportation, logistics, business, or related field required, or equivalent experience.
• Bachelor’s degree preferred or equivalent experience.
• Experience in the transportation industry is a plus.

Responsibilities

• Ensure every carrier we work with is legally authorized, insured, and safe under FMCSA and DOT rules.
• Vet carriers' operating authority, insurance, and safety status before onboarding; request and verify current policy documents.
• Analyze CSA scores and monitor compliance with DOT, FMCSA, and state rules, including driver qualification, vehicle safety, hours of service, and cargo documentation.
• Use compliance software and third-party services to flag carriers that fall out of compliance.
• Review violations, prepare corrective action plans, and track resolutions.
• Identify internal compliance vulnerabilities and push preventive measures.
• Contact carriers and Carrier Representatives to collect missing information and share compliance updates.
• Maintain accurate carrier records across multiple systems.
• Advisor for staff on compliance requirements and SOPs.

Skills

Attention to detail

Analytical problem-solving

Verbal communication

Time management

De-escalation

Carrier relationships

Research across platforms

Education

Associate's degree in transportation, logistics, business

Bachelor’s degree preferred

Tools

Microsoft Office

Excel

Teams

Job description

Representative, I Carrier Compliance

USX HEADQUARTERS

M-F 0800 - 1700

Position open to remote: Limited

Grade: HR08

Compensation Range: 17.89-$21.04

Who We Are:

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

WhatYou’ll Do:

• This roleensures every carrier we work with is legally authorized, insured, and safeunder FMCSA and DOT rules, and stays that way. It protects carriers andshippers from regulatory, financial, and operational risk.
• Vet carriers' operating authority, insurance, and safety standing before onboarding; request and verify current policy documents.
• Analyze CSA scores and monitor compliance with DOT, FMCSA, and state rules, including driver qualification, vehicle safety, hours of service, and cargo documentation.
• Use compliance software and third-party services to flag carriers that fall out of compliance.
• Review violations, prepare corrective action plans, and track resolutions.
• Identify internal compliance vulnerabilities and push preventive measures.
• Contact carriers and Carrier Representatives to collect missing information and share compliance updates.
• Maintain accurate carrier records across multiple systems.
• Advisor for staff on compliance requirements and SOPs.

WhatWe’re Looking For:

Experience/Education

Associate's degree in transportation, logistics, business, or a related field required, or equivalent experience.

Bachelor’s degree preferred or equivalent experience preferred.

Experience in the transportation industry is a plus.

Qualifications

Knowledge of FMCSA, CSA, DOT, and state transportation regulations.

Experience in transportation operations, safety compliance, or regulatory enforcement.

Ability to process large volumes of transactions quickly and accurately.

Experience with safety audits, risk management, or compliance management systems preferred.

Skills/Abilities

Proficiency in Microsoft Office, Excel, and Teams, and the ability to research across multiple platforms.

Strong attention to detail, record-keeping, and investigative skills.

Analytical problem-solving and sound decision-making under pressure.

Excellent verbal communication, with the ability to de-escalate and build positive carrier relationships.

Effective time management, organization, and multitasking.

Eagerness to learn new regulations and company guidelines.

WorkEnvironment: This job operates in a normal professional officeenvironment and routinely uses standard office equipment such as computers,phones, photocopiers and fax machines, and filing cabinets.

Physical Requirements: Whileperforming the duties of this job the employee must have the ability tocommunicate or exchange information; also, the employee is required to haveclose visual acuity to perform an activity such as viewing a computer,expansive reading, or preparing and analyzing data, reports and figures

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

NA