REP, I CARRIER COMPLIANCE

Xpresstechfreight; Chattanooga (TN); Hybrid; USD 20,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Paid Time Off

Paid Parental Leave

Employee Stock Purchase Plan

Short Term Incentive Program

Health Savings Accounts

Flexible Savings Accounts

Company Paid Holidays

Pet Insurance

Life Insurance

Employee Assistance Program

Job summary

U.S. Xpress is hiring for a REP, Carrier Compliance. You will review carrier credentials to ensure they meet compliance requirements, enter data across several systems, and scan documents for safe storage. You will also solicit missing information and maintain accuracy in all carrier records.

The role includes daily KPI reporting, data auditing, and direct support to the Carrier Compliance Team Leader. Remote work is limited and the team emphasizes accuracy and efficiency.

Qualifications

• High school diploma or equivalent.
• Experience in transportation industry is a plus.
• Basic computer skills and ability to type 25-30 wpm with strong verbal communication and telephone techniques.

Responsibilities

• Review carrier credentials to determine compliance with U.S. Xpress requirements.
• Enter required data into carrier files across multiple operating systems.
• Scan documents into the imaging system for safe storage and reference.
• Enter new carrier information into multiple operating systems.
• Update data for existing carrier files across systems.
• Solicit carriers to collect missing information for compliance.
• Ensure accuracy of data across systems.
• Follow standard operating procedures for carrier compliance.
• Communicate with Carrier Reps to share carrier compliance information.
• Daily KPI reporting to key business owners.
• Audit carrier compliance data.
• Provide direct support to Carrier Compliance Team Leader.

Skills

Basic computer skills

Typing 25-30 wpm

Verbal communication

Telephone techniques

Time management

High-volume processing

Stress management

Customer relations

Carrier needs understanding

Education

High school diploma or equivalent

Job description

REP, I CARRIER COMPLIANCE
USX HEADQUARTERS
8:00 AM - 5:00 PM
Position open to remote: Limited
Grade: HR06
Compensation Range: 14.78 - 17.38

Who We Are:
Relentlessly Delivering Big Ideas.U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting‑edge technology. It’s the collective brainpower of thousands of visionaries and problem‑solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit‑sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out‑of‑the‑box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision


• Basic/Supplemental Life


• Accidental Death/Dismemberment


• Health Savings Accounts


• Flexible Savings Accounts


• Company Paid Holidays


• Paid Time Off


• 401k with Employer Matching Contribution


• Employee Stock Purchase Plan


• Paid Parental Leave


• Short Term Incentive Program


• Employee Assistance Program


• Pet Insurance

WhatYou’ll Do:
To review carriercredentials in order to determine if the carrier meets U.S. Xpress LogisticsBrokerage compliance requirements. Enter required data into carrier fileswithin multiple operating systems. Scan documents into the imaging system forsafe storage and future reference.
Enter new carrier information into multiple operating systems.
Revise, review and update data for existing carrier files within multiple operating systems.
Solicit carriers in order to collect any missing information that is required to meet U.S. Xpress Logistics Brokerage requirements.
Ensure that accurate data is entered into multiple operating systems.
Follow U.S. Xpress Logistics Brokerage standard operating procedures for carrier compliance.
Communicate with Carrier Reps through various means in order to collect and distribute carrier compliance information.
Daily reporting and transmission of U.S. Xpress Logistics Brokerage KPI to key business owners.
Regimented reporting and auditing of carrier compliance data.
Direct support to the Carrier Compliance Team Leader.

WhatWe’re Looking For:
Education
Any combination of education and experience equivalent to a high school diploma.
Experience
Experience in the transportation industry a plus.
Skills/Certifications
Demonstrate basic computer skills and ability to type 25-30 wpm.
Excellent verbal communication skills.Uses telephone techniques effectively.
Effective time management.Able to process large volumes of transactions quickly and accurately.Works well under stress.

Develops and maintains positive customer relations.Knows and understands the needs of carriers
Good problem-solving skills.

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

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