Cargo Operations Supervisor - Night Shift (Hub)

United Security Services, Inc.; Houston (TX); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Professional development and training

Job summary

United Airlines in Houston is seeking a Supervisor – Cargo Operations to oversee daily cargo office activities, supervise staff, and coordinate with ramp and warehouse teams to ensure safe, compliant handling at IAH hub.

You will serve as the focal point for customers, brokers, and regulators while ensuring timely cargo data updates and service metrics. This role requires leadership and strong communication within a fast-paced environment.

Qualifications

• Minimum 2 years in cargo, logistics, or airline operations support.
• At least 1 year of supervisory or team lead experience.
• Working knowledge of air cargo procedures and documentation.
• Proficiency in Microsoft Office and cargo tracking systems.
• Familiarity with UC360 or equivalent platforms.

Responsibilities

• Supervise cargo handling personnel to ensure safety and efficiency.
• Plan resources and assign tasks to meet operational needs.
• Train staff on best practices and regulatory compliance.
• Coordinate with ramp, warehouse, and load planning teams.
• Ensure adherence to TSA, FAA, IATA, and customs rules.
• Serve as primary contact for cargo clients and brokers.
• Maintain cargo tracking updates in management systems.
• Generate reports on throughput and accuracy.
• Monitor equipment and arrange maintenance as needed.
• Support inspections and internal compliance reviews.
• Identify process improvements for efficiency.
• Collaborate with Ramp, Load Planning, Security, and Customer Service.

Skills

Team leadership

Cargo operations

Regulatory compliance

Customer service

Microsoft Office

Air cargo procedures

Education

High School Diploma or GED

Associate or Bachelor’s in related field

Tools

UC360 or similar cargo system

Cargo tracking systems

Job description

United Airlines in Houston is seeking a Supervisor – Cargo Operations to oversee daily cargo office activities, supervise staff, and coordinate with ramp and warehouse teams to ensure safe, compliant handling at IAH hub.

You will serve as the focal point for customers, brokers, and regulators while ensuring timely cargo data updates and service metrics. This role requires leadership and strong communication within a fast-paced environment.