Cargo Operations Coordinator

Alliance Ground International; Chicago (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Alliance Ground International in Chicago is seeking an Operations Coordinator to ensure adherence to contractual requirements across locations and to streamline daily activities within Cargo Force.

The role involves assigning work, tracking progress, generating reports, and addressing daily issues while ensuring resources and safety programs; it emphasizes compliance, training, and budget monitoring.

Qualifications

• Minimum 2 years of cargo or related experience.
• Ability to communicate with customers, vendors, and employees.
• Strong focus and understanding of contract management.
• Excellent problem solving, conceptual thinking and analytical skills.
• Able to work effectively in a rapidly changing environment with high output.

Responsibilities

• Implements daily reporting structures for all locations.
• Establishes written and verbal communications to locations.
• Provides guidance and problem-solving solutions to location leadership.
• Monitors contract compliance performance for USPS SOW and Cargo Force goals.
• Provides initial and refresher training for improvements.
• Establishes benchmarks for improvements for underperforming activities.
• Ensures safety programs are implemented and monitored per policies.
• Monitors budget performance for pounds per hour and production goals.
• Monitors daily CORE uploads for completion.
• Conducts bi-weekly touch base calls with reporting locations.
• Develops initiatives that support consistent success and growth.

Skills

Cargo experience

Contract management

Communication

Problem solving

Time management

Job description

The operations coordinator is a key person in ensuring all locations follow all contractual requirements regarding daily operational activities within Cargo Force. They provide efficient business processes and functions to location leadership with a goal to maintain compliance. The coordinator makes work assignments, tracks progress, creates and sends operational reports, along with trouble‑shooting issues that arise daily. They ensure locations have the resources and materials they need to do their job efficiently and effectively.

Duties and Responsibilities:

Duties required but not limited to:

• Implements daily reporting structures for all assigned locations
• Establishes written and verbal communications to locations assigned
• Provides guidance and problem‑solving solutions to location leadership
• Monitors contract compliance performance regarding USPS statement of work requirements as well as Cargo Force goals and expectations
• Provides initial training as required with re‑fresher training as deemed necessary for improvements
• Establishes benchmarks for improvements for underperforming work-related activities
• Ensures all safety programs are implemented and monitored for strict adherence to company policies
• Monitors budget performance for both LPR (pounds per hour) and production goal management
• Monitors daily CORE uploads for completion
• Conducts bi‑weekly touch base calls with reporting locations
• Develop initiatives that support consistent success and growth

Required Skills and Qualifications

• Minimum 2 years of cargo or related experience
• Ability to communicate with customers, vendors, and employees
• Strong focus and understanding of contract management
• Excellent problem solving, conceptual thinking and analytical skills
• Able to work effectively in a rapidly changing environment with significant output at high performance levels
• Strong team building, decision‑making and people management
• Excellent time management skills along with the ability to multitask and thrives under pressure

$22.00

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.