Cargo Dispatcher: Real-Time Route & Cargo Coordination

Ocasa Life Sciences; Cincinnati (OH); On-site; Confidential; Full time

Job summary

Ocasa Life Sciences in Cincinnati, OH is seeking a Cargo Dispatcher to coordinate daily driver and cargo movements, ensuring on-time, safe shipments while complying with TSA and company requirements. You will be the main contact for drivers, airport personnel, clients, and internal teams, and may cover routes using 16-26 ft cargo trucks.

This hands-on role demands strong organization, proactive problem solving, and calm decision-making under pressure in a fast-paced environment.

Qualifications

• Previous experience in dispatching, transportation, logistics, airport cargo, or related field.
• Strong organizational, communication, customer-service, and problem-solving skills.
• Ability to manage multiple drivers, routes, and time-sensitive shipments simultaneously.
• Ability to remain calm and make sound decisions under pressure.
• Experience with Microsoft Excel, GPS systems, and shipment-tracking platforms.
• Experience with SAP is preferred.
• Experience with airport cargo, life-sciences logistics, or cold-chain shipments is a plus.
• Valid driver's license and ability to safely operate 16-26 ft cargo vehicles.
• Flexibility to work outside standard business hours when required.

Responsibilities

• Schedule and dispatch drivers for pickups, deliveries, airport operations, and special assignments.
• Monitor driver locations, routes, shipment progress, delivery windows, delays, and airline cut-off times.
• Maintain continuous communication with drivers, airport personnel, clients, warehouse teams, and internal departments.
• Proactively communicate shipment updates, delays, changes, and service issues.
• Develop contingency plans for driver absences, vehicle breakdowns, weather events, and other disruptions.
• Maintain accurate shipment, driver, vehicle, incident, and compliance records in Excel, SAP, and other tracking systems.
• Coordinate airport cargo retrievals, airline drop-offs, documentation, and shipment tracking.
• Inspect incoming cargo and immediately report damage, delays, loading issues, or compliance concerns.
• Ensure compliance with TSA, airport, transportation, safety, cold-chain, and company requirements.
• Support life-sciences and temperature-controlled shipments, including packaging, labeling, re-icing, and documentation in accordance with SOPs.
• Monitor vehicle availability, cleanliness, safety, and operational readiness.
• Provide driving coverage when needed, safely operating cargo vehicles ranging from 16 to 26 feet.
• Assist with loading and unloading shipments, including items weighing more than 50 pounds, using appropriate safety procedures.

Skills

organizational

communication

customer-service

problem-solving

multitasking

calm under pressure

proactive communication

Excel

GPS systems

shipment-tracking

Tools

SAP

Excel

GPS systems

shipment-tracking platforms

Job description

Ocasa Life Sciences in Cincinnati, OH is seeking a Cargo Dispatcher to coordinate daily driver and cargo movements, ensuring on-time, safe shipments while complying with TSA and company requirements. You will be the main contact for drivers, airport personnel, clients, and internal teams, and may cover routes using 16-26 ft cargo trucks.

This hands-on role demands strong organization, proactive problem solving, and calm decision-making under pressure in a fast-paced environment.