Cargo Customer Experience Specialist

Flying Seekers; San Francisco (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Flying Seekers is seeking a Customer Service Agent – Cargo in San Francisco. This role involves interacting with customers and handling cargo services in line with company protocols.

The ideal candidate will manage inquiries, ensure compliance with customs, and handle hazardous materials. Requirements include effective communication skills and the ability to operate company vehicles.

Applicants must be able to lift 70 lbs and maintain the integrity of service delivery.

Qualifications

• Exhibit tact, good judgment, and initiative with clear and pleasant communication skills.
• Ability to work independently under pressure.
• Successful completion of training to use the company’s automated cargo tracking and accounting system.

Responsibilities

• Receiving and responding to inquiries.
• Processing and handling cargo, mail, and company materials.
• Ensuring shipments comply with customs and regulatory requirements.

Skills

Communication skills

Ability to work under pressure

Tact and good judgment

Job description

Flying Seekers is seeking a Customer Service Agent – Cargo in San Francisco. This role involves interacting with customers and handling cargo services in line with company protocols.

The ideal candidate will manage inquiries, ensure compliance with customs, and handle hazardous materials. Requirements include effective communication skills and the ability to operate company vehicles.

Applicants must be able to lift 70 lbs and maintain the integrity of service delivery.