Cargo Agent (MEM)

Air General, Inc.; Memphis (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

Health and Flexible Savings Accounts

Paid Time Off

Sick Time

401(k) Retirement Plan

Roth after 6 months

Tuition Reimbursement

Employee Assistance Program (EAP)

Life Insurance

Scholarship Program

Paid Parental Leave

Job summary

Air General is seeking a Cargo Agent at MEM to manage cargo transfers for airline clients and customers. The role includes office and warehouse duties with a focus on customer service and strict safety procedures.

Responsibilities include loading/unloading cargo, operating forklifts and pallet jacks, presenting documents to customs and agencies, and keeping customers informed about shipments. Candidates must pass screenings, have a high school diploma or GED, a valid driver’s license, and be

Qualifications

• Pass pre-employment screenings, background checks.
• Pass a drug test.
• High school diploma or GED preferred.
• Valid Driver's License required.
• Must obtain airport ID badge.
• Ability to lift up to 70 lbs.

Responsibilities

• Load/unload air cargo from/to vehicles.
• Operate forklift, tug and pallet jack safely.
• Adhere to FAA, Airport and Air General safety procedures.
• Present cargo documents to U.S. Customs and other agencies.
• Prepare documentation for tracing actions and inform customers.
• Handle valuables, perishables and live animals with care.
• Obtain Customs Log Number and flight clearances.
• Reconcile Master and House air waybills and verify bookings.
• Perform other duties as assigned.

Skills

Customer service

Safety awareness

English proficiency

Education

High school diploma or GED

Tools

Forklift operation

Tug operation

Pallet jack operation

Basic computer skills

Job description

Air General, a national cargo handling company, is looking for a Cargo Agent at our Memphis International airport location (MEM) to handle the transfer of cargo to and from our airline clients and their customers. This position would include office duties as well as warehouse duties, with a focus on customer service and strict adherence to safety and security procedures. If you are interested in a career with an industry leader, that promotes respect, caring, and equality for our employees in an environment that fosters growth, please consider joining us!

Job Responsibilities include:

• Load/unload air cargo from/to vehicles/trucks
• Maintain and operate a forklift, tug and pallet jack safely and efficiently
• Adhere to all FAA, Airport, and Air General safety and security procedures
• Present cargo documents to U.S. Customs, Immigration, USDA and any other relevant agencies to achieve the necessary releases and clearances
• Understand and prepare documentation for tracing action, perform follow-up, and keep customer informed of progress or their shipment
• Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads
• Obtain Customs Log Number and appropriate flight clearances
• Reconcile Master and House air waybills, as applicable
• Verify booking details and make corrections where applicable
• Any other duties assigned by supervisors or managers

Requirements:

• Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks
• Must be able to pass a drug test
• High school diploma or GED preferred
• Must possess a valid Driver's License
• Must be able to obtain valid airport I.D. badge
• Must be able to push, pull or lift up to 70lbs
• Must have basic computer skills
• Must be at least 18 years of age
• Must be a U.S. Citizen
• Must possess the ability to read, write, fluently speak and understand the English language

Schedule:
Define days and hours

Benefits Offered:

• Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.
• Paid Time Off and Sick Time
• 401(k) Retirement Plan and Roth after 6 months, company match after 1 year
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Life Insurance
• Scholarship Program
• Paid Parental Leave

Air General is a US based nation wide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about the Air General family please visit the link below and explore our videos!

https://www.airgeneral.com/ourstory