Memphis Cargo Agent — Customer-Focused, Fast-Paced Operations

Air General, Inc.; Memphis (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

Health and Flexible Savings Accounts

Paid Time Off

Sick Time

401(k) Retirement Plan

Roth after 6 months

Tuition Reimbursement

Employee Assistance Program (EAP)

Life Insurance

Scholarship Program

Paid Parental Leave

Job summary

Air General is seeking a Cargo Agent at MEM to manage cargo transfers for airline clients and customers. The role includes office and warehouse duties with a focus on customer service and strict safety procedures.

Responsibilities include loading/unloading cargo, operating forklifts and pallet jacks, presenting documents to customs and agencies, and keeping customers informed about shipments. Candidates must pass screenings, have a high school diploma or GED, a valid driver’s license, and be

Qualifications

• Pass pre-employment screenings, background checks.
• Pass a drug test.
• High school diploma or GED preferred.
• Valid Driver's License required.
• Must obtain airport ID badge.
• Ability to lift up to 70 lbs.

Responsibilities

• Load/unload air cargo from/to vehicles.
• Operate forklift, tug and pallet jack safely.
• Adhere to FAA, Airport and Air General safety procedures.
• Present cargo documents to U.S. Customs and other agencies.
• Prepare documentation for tracing actions and inform customers.
• Handle valuables, perishables and live animals with care.
• Obtain Customs Log Number and flight clearances.
• Reconcile Master and House air waybills and verify bookings.
• Perform other duties as assigned.

Skills

Customer service

Safety awareness

English proficiency

Education

High school diploma or GED

Tools

Forklift operation

Tug operation

Pallet jack operation

Basic computer skills

Job description

Air General is seeking a Cargo Agent at MEM to manage cargo transfers for airline clients and customers. The role includes office and warehouse duties with a focus on customer service and strict safety procedures.

Responsibilities include loading/unloading cargo, operating forklifts and pallet jacks, presenting documents to customs and agencies, and keeping customers informed about shipments. Candidates must pass screenings, have a high school diploma or GED, a valid driver’s license, and be