CARES Coordinator with Outreach Emphasis

NC State University; Raleigh (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Childcare benefits

Wellness & Recreation Membership

Wellness Programs

Job summary

A prominent university in North Carolina is seeking a CARES Coordinator to support student well-being and success. The role requires conducting assessments, providing referrals, and collaborating with campus partners to enhance student resources. Ideal candidates will possess strong communication skills, clinical licensure, and experience in behaviorally informed assessments for those in distress. They will help create an inclusive environment committed to student success and wellness through outreach and programming.

Qualifications

• Competence in working with varied populations.
• Demonstrated experience conducting behaviorally or clinically informed risk assessments.
• Experience providing individualized support for individuals in distress.

Responsibilities

• Conduct assessments to identify barriers to academic success.
• Provide referrals and coordinate interventions for students.
• Engage in postvention and case review responsibilities.

Skills

Strong interpersonal skills

Oral communication skills

Written communication skills

Problem identification

Judgment and reasoning

Education

Current full clinical licensure in NC or eligibility to obtain within six months

Job description

CARES Coordinator with Outreach Emphasis

Please see Special Instructions for more details.

Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.

The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.

NC State Prevention Services provides case management, education, and outreach emphasizing developmental, and non-judgmental perspectives for student prevention efforts. Through the lenses of behavioral health, wellness, and sustainability, our professionals collaborate with the campus community to enhance individual and collective well‑being as well as assist students gain the necessary resources to remain successful academically and emotionally at NC State.

Prevention Services is working to create and sustain a caring community that prepares students to succeed academically, professionally, and personally and to become informed, engaged, and productive citizens.

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well‑being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full‑Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Responsibilities

The CARES Coordinator in NC State University’s Prevention Services is responsible for conducting behaviorally and clinically informed assessments with students to identify and address barriers to personal and academic success, including safety threats. The role provides referrals, coordinates interventions, collaborates with campus partners, and delivers outreach, training, and prevention programming. Coordinators may also hold an area(s) of emphasis based on operational needs.

Student Assessment and Case Management

• Conduct behaviorally and clinically informed one‑on‑one assessments with students to identify and mitigate barriers to personal and academic success, including threat assessment for self or others.
• Provide timely and appropriate referrals to university and off‑campus resources; coordinate intervention plans to minimize or resolve student concerns.
• Monitor and track student progress to ensure compliance with recommendations, ongoing assessment, and identification of emerging concerns.
• Create and manage re‑entry strategies for students returning after psychological hospitalization.
• Serve on key cross‑campus support and assessment teams:
  • NC State CARES Team – assess and support students of concern.
  • Behavioral Assessment Team (BAT) – assist with threat assessments when appropriate.
  • Sexual Assault Response Team (SART) – participate as needed.
• Participate in after‑hours postvention and case review rotation; occasional evening or weekend outreach responsibilities.
• Maintain service schedule of approximately 50% direct student/faculty/staff support and 50% administrative responsibilities.

Data Management, Documentation & Assessment

• Accurately document all correspondence, notes, and action items in the Maxient database.
• Assist in managing and maintaining ethically sound data collection and analysis related to students of concern.
• Use data to support continuous improvement and best‑practice development in case management and prevention services.
• Provide comprehensive outreach and consultation to faculty, staff, students, and families through presentations, workshops, and creative multi‑media efforts.
• Collaborate with campus partners to ensure consistent, integrated messaging around prevention, well‑being, and student support.
• Complete required training (e.g., QPR Suicide Prevention) and deliver training programs to students, faculty, and staff.
• Support university‑wide prevention initiatives addressing topics such as suicide prevention, case management, and well‑being.

Program Coordination, Areas of Emphasis & Campus Partnerships

• Coordinate resources, programming, and direct services within the assigned area(s) of emphasis (e.g., suicide prevention, alcohol and other drugs/recovery, peer education, training, assessment).
• Serve as the primary consultant for campus partners related to the assigned area(s).
• Maintain up‑to‑date content and resources for the designated emphasis area(s).
• Represent Prevention Services in relevant committees, meetings, or initiatives.

Professional Collaboration, Supervision & Other Duties

• Engage with interns, graduate assistants, and temporary employees; may supervise or mentor these roles.
• Contribute to overall Prevention Services operations and team initiatives.Complete other duties as assigned within the scope of a prevention specialist and departmental needs.

Other Responsibilities

• Other duties as assigned.

Qualifications

Minimum Education and Experience

• Successful candidates will be multicultural affirming and possess competence and experience in working with varied populations.

Other Required Qualifications

• Strong interpersonal, oral, and written communication skills across a variety of settings.
• Ability to work effectively and collaboratively as part of a cohesive multidisciplinary team‑oriented environment.
• Demonstrated experience conducting behaviorally or clinically informed risk assessments.
• Demonstrated ability to identify problems and use sound judgment and reasoning to make crucial decisions autonomously.
• Demonstrated experience in providing individualized support for individuals in distress or who have been identified as exhibiting concerning or worrisome behaviors.
• Ability to establish and maintain collaborative relationships with campus and community partners.

Preferred Qualifications

• Demonstrated knowledge of case management systems (preferably in a higher education setting), and/or experience working as part of a case management support team.
• Demonstrated history of effective collaborations across a complex array of multiple agencies within a university setting.
• Strong working knowledge of federal and state laws related to privacy and confidentiality, disability accommodations, and response to sexual violence.
• Experience with supervision or providing training to interns, graduate assistants, or staff.
• Broad knowledge of best practices and current national trends in higher education case management, student support, and behavioral intervention.

Required License(s) or Certification(s)

• Hold current full clinical licensure in NC or able to obtain this licensure status within six months.

Valid NC Driver's License required

Valid NC Driver's License required.

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degrees must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

• How did you learn of this opportunity?
  • NCSU Website
  • Job Alert (automated email from our system)
  • NCSU Executive Search Services
  • Monster.com
  • CareerBuilder.com
  • InsideHigherEd.com
  • Other Online Job Board
  • Carolina Job Finder / Employment Guide
  • Job / Career Fair
  • The Chronicle of Higher Education
  • Professional Journal
  • Print Advertisement (Newspaper / Periodical)
  • Professional Organization
  • Direct Contact from NCSU HR Representative / Recruiter
  • NCSU Employee Referral
  • Social Media (LinkedIn, Twitter, Facebook, Other)
  • Other
• If you learned about this vacancy from "other source" or "other website", please provide the source. (Open Ended Question)
• Are you currently licensed to practice independently as a mental health professional? (Open Ended Question)
• Required Documents: Cover Letter, Contact Information for References, Resume.

Required Documents

Cover Letter, Contact Information for References, Resume.

Optional Documents

Optional Documents: Video Resume, Letter of Recommendation.