Caregiver Success Lead (Field & Hybrid)

Independent Home Health; Milton (AL); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Mileage reimbursement

Paid orientation

Paid time off

Paid training

Job summary

Independent Home Health is seeking a Caregiver Supervisor to support caregivers and clients in a hybrid role. The role involves field visits, extensive travel, and coordinating caregiver/client matches to ensure high-quality care.

The ideal candidate will have experience in home care or human services, strong communication skills, and the ability to manage schedules and compliance in a flexible, field-heavy environment.

Qualifications

• Experience in home care, healthcare, or human services preferred.
• Strong communication and relationship-building skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a hybrid environment.
• Problem-solving mindset with a supportive leadership approach.

Responsibilities

• Facilitate meet and greets between caregivers and clients to ensure a strong match.
• Provide ongoing support to caregivers and clients, addressing concerns and problem-solving as needed.
• Monitor and maintain caregiver compliance, including credentials, trainings, and required documentation.
• Assist with onboarding and orientation of new caregivers.
• Conduct caregiver check-ins, coaching, and performance support.
• Maintain positive relationships with clients, families, and caregivers.
• Collaborate with office team regarding scheduling, staffing needs, and updates.
• Assist with caregiver trainings and provide ongoing education/support.
• Complete regular field visits for introductions, caregiver/client support, trainings, and issue resolution.
• Travel throughout the assigned service area as needed to support caregivers and clients.
• Document interactions and updates in company systems.

Skills

Communication skills

Caregiver supervision

Time management

Organization

Travel readiness

Tools

Computer skills

Job description

Independent Home Health is seeking a Caregiver Supervisor to support caregivers and clients in a hybrid role. The role involves field visits, extensive travel, and coordinating caregiver/client matches to ensure high-quality care.

The ideal candidate will have experience in home care or human services, strong communication skills, and the ability to manage schedules and compliance in a flexible, field-heavy environment.