Caregiver Success Lead - Field & Hybrid Support

Independent-Home-Health; Milton (Northumberland County); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Mileage reimbursement

Paid orientation

Paid time off

Paid training

Job summary

Independent-Home-Health is hiring a Caregiver Supervisor to support caregivers and clients in a hybrid, field-based role. The position involves travel to client homes, onboarding, and ongoing supervisory duties to ensure quality care, with a salary of $45,000–$50,000 per year.

You will balance office, remote, and field responsibilities, maintain caregiver compliance, and foster strong caregiver–client matches while collaborating with families and the local care team.

Qualifications

• Experience in home care, healthcare, or human services preferred.
• Strong communication and relationship-building skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a hybrid environment.
• Problem-solving mindset with a supportive leadership approach.
• Basic computer skills and ability to manage documentation.

Responsibilities

• Facilitate meet and greets between caregivers and clients to ensure a strong match.
• Provide ongoing support to caregivers and clients, addressing concerns.
• Monitor and maintain caregiver compliance, including credentials, trainings, and required documentation.
• Assist with onboarding and orientation of new caregivers.
• Conduct caregiver check-ins, coaching, and performance support.
• Maintain positive relationships with clients, families, and caregivers.
• Collaborate with office team regarding scheduling, staffing needs, and updates.
• Assist with caregiver trainings and provide ongoing education/support.
• Complete regular field visits for introductions, caregiver/client support, trainings, and issue resolution.
• Travel throughout the assigned service area as needed to support caregivers and clients.
• Document interactions and updates in company systems.

Skills

Strong communication

Relationship-building

Organizational skills

Time management

Independent hybrid work

Problem-solving

Documentation basics

Job description

Independent-Home-Health is hiring a Caregiver Supervisor to support caregivers and clients in a hybrid, field-based role. The position involves travel to client homes, onboarding, and ongoing supervisory duties to ensure quality care, with a salary of $45,000–$50,000 per year.

You will balance office, remote, and field responsibilities, maintain caregiver compliance, and foster strong caregiver–client matches while collaborating with families and the local care team.