Caregiver Scheduler

Sagewood; Phoenix (AZ); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

PTO 16 days + 2 holidays + 6 federal

401K + employer match

Tuition Reimbursement

Daily Pay options

Job summary

Sagewood, Acacia, and Life Care Services welcome a compassionate Companion Care Scheduler in Phoenix. The role focuses on scheduling, resident records, billing support, and coordinating caregivers with residents. PRN care may be provided as needed.

Strong organizational skills and English communication are essential. Candidates should have Arizona CNA/Med Tech or related certificate and be able to manage service plans and documentation accurately.

Qualifications

• Arizona caregiver/Med Tech/CNA certificate required.
• Ability to follow instructions in English and document care.
• Strong computer and data entry skills.

Responsibilities

• Create and maintain schedules meeting resident needs.
• Fill open shifts promptly to ensure coverage.
• Assist with billing and coordinate caregivers and residents.

Skills

Scheduling

Care coordination

Documentation

Computer skills

English communication

Team collaboration

Education

Arizona CNA/Med Tech certificate

Tools

MS Word

Excel

Outlook

Job description

Starting Pay: $22-26/ hr

Schedule: Monday - Friday 8:00a-4:30p (with some flexibility)

Who we are:

Sagewood, Acacia, and Life Care Services (LCS) create living experiences that enhance the lives of seniors. You will see this commitment in our people. They are talented, dedicated professionals who truly care about residents, with each conducting their work with integrity, honesty, and transparency according to the principles of Sagewood and Acacia. We have 417 Apartments, Casitas, and Villas for our Independent residents all located on 85 acres of land.

Thinking about future growth?

LCS is the second-largest senior living operator in the nation, with over 149 communities in 33 states… and growing! We believe in professional development at every stage of your career. With endless opportunities for advancement, your future with us is limitless. At LCS, Sagewood, and Acacia, we create living experiences that truly enhance the lives of seniors.

What you'll do:

The Companion Care Scheduler plays a key role in supporting the daily operations of our Companion Care program. In this role, you will manage scheduling, maintain accurate client records, assist with billing, and serve as a primary point of coordination for caregivers and residents. As needed, you may also provide direct care as a PRN Companion Caregiver.

Scheduling & Coordination

• Create and maintain schedules that meet resident needs and uphold quality-of-care standards.
• Fill open shifts promptly and ensure adequate staffing coverage.
• Participate in the on-call rotation as assigned.
• Communicate and collaborate effectively with other departments to support the companion care team.

Resident Care & Support

• Provide personal care services including companionship, errand support, and medication checks - according to each resident's Service Plan.
• Maintain professional, positive interactions with residents, families, staff, volunteers, and outside agencies.
• Uphold and promote resident rights, dignity, and confidentiality in accordance with facility policies, Resident Rights Regulations, and HIPAA.

Documentation & Service Plans

• Complete and submit all required documentation in a timely manner.
• Monitor caregiver documentation and address discrepancies or errors as needed.
• Track all services performed and ensure Service Plans are followed accurately.
• Initiate new Service Plans by orienting residents and securing required approvals.
• Update Service Plans and report resident status changes to the supervisor as needed.

Caregiver Support & Oversight

• Ensure caregivers have completed new-hire training, required documentation, and appropriate scheduling for on-the-floor training and shadowing.
• Monitor caregiver performance to ensure services are delivered thoroughly and in accordance with policy.
• Maintain a strong understanding of resident expectations and ensure those needs are met compassionately and professionally.

You will enjoy:

• Medical, Dental, and Vision Insurance
• Accrue 16 days of PTO your first year + 2 floating holidays + 6 federal holidays
• 401K + employer
• Scholarship (employees plus school aged dependents)
• Tuition Reimbursement
• Employee Assistance Program
• $4 Daily Lunch Specials
• Daily Pay Options
• Comprehensive orientation with ongoing support and professional development
• Awesome work environments and teams!

Who you are:

• Caregiver, Med Tech, or CNA Certificate from the state of Arizona
• Ability to understand and follow instructions in English, communicate effectively, and document care
• Demonstrate computer proficiency
• Must be able to stand, walk, push, pull, turn, stoop, bend, and lift up to 50 pounds in providing care to residents and in performing administrative tasks.
• Prior clerical and software system management experience preferred
• Data entry, MS Word, Excel, Outlook, file maintenance, strong organizational and accuracy skills are required
  

EEO Employer