Caregiver Recruiting & Retention Lead

Amada OC INC; San Clemente (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Amada Orange County is seeking an experienced HR professional to lead recruiting and onboarding for caregivers and office staff in San Clemente. You will own full-cycle recruiting, manage onboarding documentation, ensure CA licensing and background checks, and drive retention initiatives across the caregiver lifecycle, reporting to the HR Manager.

This role requires high-volume recruitment experience, HRIS proficiency, and strong organizational skills to keep compliance dashboards up to date.

Qualifications

• BS/BA in Human Resources, Business Administration, or a related field, or equivalent professional experience.
• 1+ years of experience in high-volume recruitment, human resources, or talent management, preferably within home care, senior care, healthcare, or another hourly-workforce service environment.
• Exceptional interpersonal and communication skills, with the ability to build rapport quickly with an hourly, caregiving workforce and with clients' families.
• Strong analytical skills, with the ability to track HR metrics, interpret turnover/retention data, and translate findings into actionable retention strategies.
• Exceptional organizational and project-management skills, able to manage competing priorities across the full caregiver employee lifecycle in a fast-paced agency setting.
• Working knowledge of (or willingness to quickly learn) CDSS HCO licensing, the CA Home Care Aide Registry (AB 1522), IWC Wage Order 15, and CMIA confidentiality requirements.
• Bilingual ability (not required but suggested as a plus) given Orange County's caregiver demographics.
• Proficiency with applicant tracking systems / HRIS platforms and Microsoft Office.
• Reliable transportation and a valid CA driver's license for local travel to recruiting events, interviews, and occasional client-site visits.

Responsibilities

• Develop and execute proactive sourcing strategies across job boards, social media, community organizations, caregiver training programs, and referral networks to build a robust, diverse candidate pipeline for every position in the agency.
• Own full-cycle recruiting for all open agency positions — caregivers, scheduling coordinators, administrative and office staff, and other corporate roles — screening, interviewing, and hiring qualified candidates and moving them through the pipeline.
• Represent Amada Orange County at job fairs, career expos, and community outreach events — staff the booth, present the agency, and collect/follow up on leads.
• Manage the applicant tracking system and maintain an active, qualified caregiver pipeline to meet client care demands.
• Coordinate required pre-employment steps: background checks, DOJ/FBI Live Scan, TB clearance, and verification of active status on the California Home Care Aide Registry (AB 1522).
• Track and maintain required trainings, certifications, and renewals (CPR/First Aid, in-service training hours, TB re-testing).
• Plan, schedule, and lead new-hire orientation for every caregiver at the San Clemente office, covering the agency's mission and standards.
• Prepare and review the complete new-hire documentation packet, obtaining signatures for forms and notices.
• Confirm and file health and eligibility clearances as part of onboarding per licensing standards.
• Assemble and audit each new-hire's personnel file for licensing readiness.
• Own the orientation and hiring-document checklist end-to-end, updating with CA regulation changes.
• Engage in the caregiver lifecycle onboarding and first-month support as the primary HR contact.
• Conduct a structured 30-day check-in cadence and retention interventions in partnership with scheduling.
• Analyze turnover data, report trends to leadership, and support HR compliance ongoing.
• Coordinate leave, PTO, and time-off requests with scheduling to ensure coverage.
• Maintain compliant personnel files and track credential expiration visibility for audit readiness.
• Provide HR support and route benefits or payroll questions as needed, escalating when necessary.
• Monitor wage-and-hour compliance under applicable orders and support unemployment or leave processes.
• Maintain HR dashboards and monthly KPI summaries for leadership.
• Flag requests involving PHI/PII/financial data for secure handling in the care management system.

Skills

High-volume recruitment

HRIS experience

Interpersonal skills

Education

BS/BA in Human Resources, Business Administration, or related field

Tools

Applicant tracking systems

HRIS

Microsoft Office

Job description

Amada Orange County is seeking an experienced HR professional to lead recruiting and onboarding for caregivers and office staff in San Clemente. You will own full-cycle recruiting, manage onboarding documentation, ensure CA licensing and background checks, and drive retention initiatives across the caregiver lifecycle, reporting to the HR Manager.

This role requires high-volume recruitment experience, HRIS proficiency, and strong organizational skills to keep compliance dashboards up to date.