Caregiver, Belonging Partner

Jobtailor; Wilmington (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

ChristianaCare is seeking a Senior ERG and Workforce Community Strategist to lead a multi-year program aligned to talent, retention, engagement, and brand priorities.

You will position ERGs as strategic partners, translate caregiver sentiment into business insights, and partner with HR to strengthen onboarding, retention, and enterprise-wide engagement across all locations.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years of professional experience in Human Resources, Organizational Development, Talent Management, Employee Engagement or Inclusion and Belonging.
• Minimum 2-5 years of direct ERG experience, either leading an ERG or managing an ERG program.

Responsibilities

• Develop and lead a multi-year ERG and workforce community strategy aligned to organizational priorities.
• Position ERGs as strategic partners in shaping the caregiver experience.
• Benchmark external best practices and introduce innovative models.
• Translate caregiver sentiment into business insights, risks, and opportunities.
• Analyze caregiver participation trends, engagement survey results, listening-session and forum feedback, workforce demographics, and business priorities.
• Provide data-backed recommendations for programming and ERG engagement.
• Establish and maintain governance frameworks, including charters, bylaws, leadership terms, and standards.
• Leverage ERGs and communities to enhance candidate and caregiver experiences.

Skills

Data Analysis

Program Management

Strategic Planning

Governance Framework Development

Benchmarking Best Practices

Stakeholder Management

Communication

Collaboration

Advising Senior Leaders

Engagement

Relationship Building

Education

Bachelor’s degree

Job description

• Develop and lead a multi-year ERG and workforce community strategy aligned to organizational priorities, including talent, retention, engagement, and brand.
• Position ERGs as strategic partners in shaping the caregiver experience.
• Benchmark external best practices and introduce innovative models.
• Translate caregiver sentiment into business insights, risks, and opportunities.
• Analyze caregiver participation trends, engagement survey results, listening-session and forum feedback, workforce demographics, and business priorities.
• Provide data-backed recommendations for programming and ERG engagement.
• Establish and maintain governance frameworks, including charters, bylaws, leadership terms, and standards.
• Leverage ERGs and communities to enhance candidate and caregiver experiences.
• Align ERGs with recruitment, employer brand, and community engagement strategies.
• Strengthen onboarding, integration, and retention during the first year in partnership with the human resources department.
• Inform external partnerships that strengthen talent pipelines and brand visibility.
• Manage and allocate ERG resources strategically and on time.
• Maintain a visible presence across all ChristianaCare locations to engage caregivers, support ERG and workforce community activities, and strengthen enterprise-wide connection.

Requirements

• Bachelor’s degree required.
• Minimum 5 years of professional experience in Human Resources, Organizational Development, Talent Management, Employee Engagement or Inclusion and Belonging.
• Minimum 2-5 years of direct ERG experience, either leading an ERG or managing an ERG program required.
• Experience advising senior leaders and executive sponsors required.
• Experience managing multiple stakeholders and priorities simultaneously.
• Diversity, Equity and Inclusion or Belonging certification required within 12-months of hire date.

Core Competencies

Demonstrates expertise in developing and leading Employee Resource Groups (ERGs) and workforce community strategies that enhance talent retention, engagement, and brand alignment. Proven ability to analyze caregiver sentiment and participation trends to inform data-driven recommendations and strengthen organizational culture.

Highest-signal resume keywords

• Employee Resource Group (ERG) Leadership
• Diversity, Equity and Inclusion Certification
• Stakeholder Management
• Data Analysis and Insights
• Talent Management

Hard Skills

• Data Analysis
• Program Management
• Strategic Planning
• Governance Framework Development
• Benchmarking Best Practices

Soft Skills

• Communication
• Collaboration
• Advising Senior Leaders
• Engagement
• Relationship Building

Certifications & Qualifications

• Diversity, Equity and Inclusion Certification

Industry Keywords

• Employee Engagement
• Organizational Development
• Talent Retention
• Caregiver Experience
• Workforce Community Strategy