Career Services Support Advisor - Remote

Universal Technical Institute, Inc.; San Antonio (TX); On-site; USD 52,000 - 54,000; Full time

Benefits offered by this job

Paid Training

Tuition Waiver: Family & Campus

Paid Time Off

Retirement Matching

Paid Parental Leave

Health, vision, and dental insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute in San Antonio, TX is seeking a Support Advisor for Career Services to guide students and graduates through résumés, interview skills, job searches, and offers, acting as their go-to coach every step of the way.

You’ll mentor and support graduates, provide centralized career assistance, manage the VOE inbox and employment documents, and help with counseling, outreach, and resume creation to boost employment outcomes.

Qualifications

• 4-year degree in a related field preferred but not required.
• 2–3 years of experience in education field preferred but not required.
• Strong customer service, communication and organizational skills.

Responsibilities

• Mentor and support graduates to obtain gainful employment.
• Provides centralized support for all aspects of graduate career assistance.
• Manages VOE inbox, including processing employment documentation as needed
• Provides centralized support for all aspects of employment services activities, including career counseling, interview skill building, graduate outreach, verification of employment follow-up, etc.
• Assists with identifying local and graduate employment opportunities and populating job boards
• Creates resumes for active students and graduates
• Supports all appropriate employment services tasks for the home office and campus teams as needed.
• Prepare students for the industry with mock interviews, resume preparation, career counseling sessions and support.
• Maintain high employment rates by regularly engaging with students and graduates through various channels and leveraging the EDGE team to connect them with potential employers.
• Ensure compliance with ACCSC standards and state guidelines by accurately documenting students' and graduates' employment records.
• Other duties as assigned.

Skills

Student advising

Customer service

Communication

Organization

Word

Excel

Multi-tasking

Positive attitude

Education

Bachelor's degree in related field

2-3 years experience in education field

Tools

Word

Excel

Job description

Overview

As a Support Advisor for Career Services, you’ll guide students and graduates through the exciting journey as they embark on their careers. From polishing résumés and sharpening interview skills to navigating the job search and celebrating those big job offers—you’ll be their go-to coach every step of the way!

If you're a confident communicator, relationship-builder, and motivator with a heart for student success, this is the role for you!

What We Offer

• Salary: $52,000-$54,000/yr
• Paid Training
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Mentor and support graduates to ensure they obtain gainful employment in their program of study.
• Provides centralized support for all aspects of graduate career assistance.
• Manages VOE inbox, including processing employment documentation as needed
• Provides centralized support for all aspects of employment services activities, including career counseling, interview skill building, graduate outreach, verification of employment follow-up, etc.
• Assists with identifying local and graduate employment opportunities and populating job boards
• Creates resumes for active students and graduates
• Supports all appropriate employment services tasks for the home office and campus teams as needed.
• Prepare students for the industry with mock interviews, resume preparation, career counseling sessions and support.
• Maintain high employment rates by regularly engaging with students and graduates through various channels and leveraging the EDGE team to connect them with potential employers.
• Ensure compliance with ACCSC standards and state guidelines by accurately documenting students' and graduates' employment records.
• Other duties as assigned.

Qualifications

Education / Experience

• 4 yr degree in related field preferred but not required.
• 2-3 years of experience in education field preferred but not required

Skills

• Ability to advise and guide adult students in academic and life-skill matters
• Computer skills required (i.e., Word, Excel)
• Excellent customer service, communication and organizational skills
• Ability to multi-task in a fast paced environment with tight deadlines
• Positive attitude and willingness to learn

Abilities

• Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.
• Available flexible hours and some Saturdays

About Us

It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!