Career Services Case Manager: Build Pathways & Support

Jewish Community Center Of Staten Island; New York (NY); On-site; USD 42,500 - 57,500; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA

Dependent Care

LTD

Life Insurance

Pension 403B

Free membership

Generous PTO

Job summary

Jewish Community Center Of Staten Island is seeking a Career Services Case Manager to support the CRED program and boost participant engagement and retention. You will work within the Career Services department focused on Community Workforce programs, CRED and the Keystone initiative to serve members of the observant Jewish community.

You will collaborate with the broader CRED team to provide holistic support, navigate benefits, and help participants complete training while addressing barriers

Qualifications

• Bachelor's degree in social work or related field with experience navigating city systems such as public assistance, child welfare, education, and housing.
• Associate’s degree with experience navigating city systems such as public assistance, child welfare, education, and housing.
• Three (3) years of experience in case management/counseling and working with city systems such as public assistance, child welfare, education, and housing.

Responsibilities

• Devise and administer service needs assessments to identify supportive services for participants.
• Coordinate with Mental Health Professional and referral agencies as needed.
• Provide case management and encourage participant engagement and retention.
• Help participants navigate benefits and entitlements to complete training.
• Connect participants to JCC departments and external agencies for training resources.
• Identify and address barriers to program completion with participants.
• Track progress toward individual goals.
• Escalate cases to program mental health professional when appropriate.
• Collaborate with the broader CRED team to provide holistic support to participants.

Skills

Case management

Communication skills

Cultural competence

Social services knowledge

Public assistance navigation

Education

Bachelor's degree in social work

Associate’s degree in related field

Job description

Jewish Community Center Of Staten Island is seeking a Career Services Case Manager to support the CRED program and boost participant engagement and retention. You will work within the Career Services department focused on Community Workforce programs, CRED and the Keystone initiative to serve members of the observant Jewish community.

You will collaborate with the broader CRED team to provide holistic support, navigate benefits, and help participants complete training while addressing barriers