Career Services Case Manager

Communitas, Inc; Wakefield (MA); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Tiered pay increases

3 weeks vacation

Low-cost medical & dental insurance

Tuition reimbursement

Job summary

Communitas, Inc in Wakefield, MA is seeking a Career Services Case Manager to build relationships with individuals served and collaborate with ISP teams. You will maintain confidential files, coordinate service planning, and help clients reach personal and employment goals through community-based supports.

This role offers full-time hours, non-exempt status, and competitive pay with benefits including tuition reimbursement and flexible scheduling.

Qualifications

• High School diploma required; BA in Human Services or related field preferred.
• At least 1 year of experience supporting adults with developmental disabilities is preferred.
• A passion and dedication to supporting our people is a must.
• Valid Driver’s license, reliable transportation, and acceptable driving record.
• Must pass company background and reference checks.

Responsibilities

• Build and foster professional relationships with individuals on caseload, family members, and members of the ISP team to maximize an individual's human dignity, community integration and job opportunities.
• Case Manager Float should routinely spend time with individuals on her/his caseload, in all settings across all Career Service services including jobsites and CBDS groups to support them in completing their personal and professional goals.
• Maintain routine and effective communication with members of the ISP team regarding progress, service planning, and incident reporting within the boundaries of confidentiality.
• Schedule meetings routinely to discuss individuals’ progress and/or needed support areas.
• Monitor follow-through and effectiveness of support plans with department staff and Interdisciplinary team in cooperation with the department manager.
• Ensure that all necessary documentation is completed in a timely manner. Ensure ISP quarterly and yearly progress reports are completed and uploaded onto the HCSIC website.
• Route all required documentations to members of the ISP team such as ISP sign off sheets, incident reports, etc. File all required paperwork in the Individuals’ confidential file.
• Actively provide input and coordinate with other departments and external referral sources to assure needed and desired services are being provided.
• Plan for and participate in planning ISP meetings actively advocating for Individuals’ needs and contributing to overall goals of the department and individuals supported.
• Participate and assist with intake process and orientation of new individuals to Career services.
• Coordinate or complete assessments/evaluations to determine support levels and support planning. Conduct re-evaluations on an as-needed basis.
• Provide direct support coverage and break coverage in the absence of skills instructors as needed. This includes jobsites and one-on-one job training.
• Transport people supported in personal vehicle to and from work and/or community activities when no other agency vehicles or other options are available.

Skills

Driver's license

People support

Documentation

Education

High school diploma

Bachelor's degree in Human Services or related field

Job description

About us!

Here at Communitas, we are dedicated to delivering individualized, family-centered services, programs, and support for people with intellectual and developmental disabilities, throughout their life span and in their communities.

Why work for us?

Recognized and honored as a Top Workplace for 2024 - 2026 - Communitas is proud to welcome you to a work environment that is dedicated to rewarding and supporting our valued employees for their hard work, passion, creativity, and relentless drive to make a positive impact in our community. As a Communitas employee, you are the heart, soul, and foundation of our agency, and contribute to a meaningful and lasting impact on the lives of others. This dedication and collaborative spirit that our employees exhibit each day makes our mission to empower people and enrich lives possible. For these efforts, we express our deep appreciation through:

• Competitive Tiered Pay Rates
• Low-Cost Benefits
• Flexible Schedules
• Opportunities for Advancement
• Regular Employee Appreciation Events
• Tuition Reimbursement
• Supportive Coworkers
• Compassion-centric Environment

The role!

Position: Career Services Case Manager

Location: Wakefield, MA

Pay rate: $22.00 per hour

Hours: Full-Time, 40 hours per week Status: Non-exempt

Benefits of Working for us!

• Tiered pay increases based on years of service, pending performance evaluations
• 3 weeks' vacation, 1 week sick time, and 12 holidays for new full-time employees
• Low-cost benefitplans - Medical & dental insurance, employer-paid life insurance, and long-term disability coverage
• Tuition reimbursement eligibility after 90 days of employment

Summary & Responsibilities

The Career Services Case Manager will work to build and foster professional relationships with individuals served on her/his caseload. The Case Manager will work in conjunction with other departments, individuals, families, residences, funding sources, and job sites to ensure that services meet the individual needs and promote individual choices. The Case Manager will maintain confidential files for each individual and complete all necessary documentation to meet regulatory agency requirements.

• Build and Foster professional relationships with individuals on her/his caseload, family members, and members of the ISP team to maximize an individual's human dignity, community integration and Job opportunities.
• Case Manager Float should routinely spend time with individuals on her/his caseload, in all settings across all Career Service services including jobsites and CBDS groups to support them in completing their personal and professional goals.
• Maintain routine and effective communication with members of the ISP team regarding progress, service planning, and incident reporting within the boundaries of confidentiality.
• Schedule meetings routinely to discuss individuals’ progress and/or needed support areas.
• Monitor follow-through and effectiveness of support plans with department staff and Interdisciplinary team in cooperation with the department manager. Provide guidance to department staff in completing required documentation.
• Ensure that all necessary documentation is completed in a timely manner. Ensure ISP quarterly and yearly progress reports are completed and uploaded onto the HCSIC website.
• Route all required documentations to members of the ISP team such as ISP sign off sheets, incident reports, etc. File all required paperwork in the Individuals’ confidential file.
• Actively provide input and coordinate with other departments and external referral sources to assure needed and desired services are being provided.
• Plan for and participate in planning ISP meetings actively advocating for Individuals’ needs and contributing to overall goals of the department and individuals supported.
• Participate and assist with intake process and orientation of new individuals to Career services.
• Coordinate or complete assessments/evaluations to determine support levels and support planning. Conduct re-evaluations on an as-needed basis.
• Provide direct support coverage and break coverage in the absence of skills instructors as needed. This includes jobsites and one-on-one job training.
• Transport people supported in personal vehicle to and from work and/or community activities when no other agency vehicles or other options are available.

Qualifications

• High School diploma required (BA degree in Human Services or related field preferred)
• At least 1 year of experience supporting adults with developmental disabilities is preferred
• A passion and dedication to supporting our people is a must
• Valid Driver’s license, reliable transportation, and acceptable driving record
• Must pass company background and reference checks

Check out our website: https://communitasma.org/

Are you legally authorized to work in the United States?*

Are you at least 21 years of age?*

Do you have a current valid driver's license?*

Did you have a minimum of a high school diploma or GED?*

How many years of experience do you have supporting people with disabilities?*