Career Resource Advisor — Transforming SC Job Seekers

South Carolina Department of Employment and Workforce; South Carolina; On-site; USD 44,000 - 60,000; Full time

Job summary

The South Carolina Department of Employment and Workforce is seeking a Workforce Specialist within the Employment Services division serving the Trident Region. The role delivers services to help jobseekers overcome barriers and connect with employers, using SC Works Centers statewide.

The position involves educating jobseekers on DEW programs, providing career guidance, job referrals, assessments, résumé help, and collaborating with partners to coordinate scheduling and outreach.

Qualifications

• High school diploma with at least four years of experience in customer service, recruitment, selection, interviewing, counseling, case management or a related field.
• Bachelor’s degree with at least two years of experience in customer service, recruitment, selection, interviewing, counseling, case management or a related field.

Responsibilities

• Educate individuals on DEW programs, policies, and services, assist with all services within the SC Works Center, and perform resource room activities and outreach.
• Ensure timely, professional, and attentive customer service.
• Collaborate with co-workers, management, and partner staff for scheduling activities.
• Refer qualified applicants to jobs posted through SC Works.
• Work directly with Business Consultants to match customers and clients to position openings.
• Develop relationships with community resources for seamless referrals.
• Promote SC Works services through community and center workshops and activities.
• Provide ongoing support to SC Works Centers and all Workforce programs.

Skills

Customer service

Recruitment

Interviewing

Counseling

Case management

Education

High school diploma

Bachelor’s degree

Job description

The South Carolina Department of Employment and Workforce is seeking a Workforce Specialist within the Employment Services division serving the Trident Region. The role delivers services to help jobseekers overcome barriers and connect with employers, using SC Works Centers statewide.

The position involves educating jobseekers on DEW programs, providing career guidance, job referrals, assessments, résumé help, and collaborating with partners to coordinate scheduling and outreach.