Career Resource Advisor — Workforce Connection Specialist

State-of-South-Carolina; South Carolina; On-site; USD 42,000 - 56,000; Full time

Job summary

The South Carolina Department of Employment and Workforce (DEW) seeks a Workforce Specialist to support jobseekers and employers through SC Works Centers. You will help with career guidance, job referrals, assessments, and résumé assistance, and collaborate with local boards to resolve barriers to employment.

The role requires delivering professional customer service, outreach, and coordination with Business Consultants to place candidates in open positions across Berkeley, Charleston,

Qualifications

• Experience in customer service, recruitment, interviewing, counseling or case management.
• Ability to guide jobseekers and employers through DEW programs and services.
• Strong communication and outreach skills to connect with community partners.

Responsibilities

• Educate individuals on DEW programs, policies, and services, and perform resource room activities.
• Ensure timely, professional client service and outreach.
• Collaborate with staff and partners for scheduling activities.
• Refer qualified applicants to jobs posted through SC Works.
• Match customers with positions in collaboration with Business Consultants.
• Build relationships with community resources for referrals.
• Promote SC Works services through workshops and events.
• Provide ongoing support to SC Works Centers and workforce programs.

Skills

Customer service

Recruitment

Interviewing

Counseling

Case management

Communication

Relationship building

Education

High school diploma

Bachelor’s degree

Job description

The South Carolina Department of Employment and Workforce (DEW) seeks a Workforce Specialist to support jobseekers and employers through SC Works Centers. You will help with career guidance, job referrals, assessments, and résumé assistance, and collaborate with local boards to resolve barriers to employment.

The role requires delivering professional customer service, outreach, and coordination with Business Consultants to place candidates in open positions across Berkeley, Charleston,