Career Resource Advisor — Empower Jobseekers to Thrive

South Carolina Department of Employment and Workforce; Charleston (SC); On-site; USD 38,000 - 46,000; Full time

Job summary

South Carolina Department of Employment and Workforce (DEW) is seeking a Workforce Specialist to deliver employment services in the SC Works Centers. You will educate jobseekers on programs, assist with services, and help match candidates to job openings in a supportive, customer-focused environment.

Travel to Berkeley, Charleston, and Dorchester counties may be required. A high school diploma with 4+ years of experience is expected, with a preferred Bachelor's degree and related experience.

Qualifications

• High school diploma with 4+ years of experience in customer service, recruitment, interviewing, counseling or related field.
• Bachelor’s degree with at least 2 years of experience in customer service, recruitment, interviewing, counseling, case management or related field.

Responsibilities

• Educate individuals on DEW programs, policies, and services, assist with all services within the SC Works Center, and perform resource room activities and outreach.
• Ensure timely, professional, and attentive customer service.
• Collaborate with co-workers, management, and partner staff for scheduling activities.
• Refer qualified applicants to jobs posted through SC Works.
• Work directly with Business Consultants to match customers and clients to position openings.
• Develop relationships with community resources for seamless referrals.
• Promote SC Works services through community and center workshops and activities.
• Provide ongoing support to SC Works Centers and all Workforce programs.

Skills

Customer service

Recruitment

Interviewing

Counseling

Case management

Education

High school diploma

Bachelor's degree

Job description

South Carolina Department of Employment and Workforce (DEW) is seeking a Workforce Specialist to deliver employment services in the SC Works Centers. You will educate jobseekers on programs, assist with services, and help match candidates to job openings in a supportive, customer-focused environment.

Travel to Berkeley, Charleston, and Dorchester counties may be required. A high school diploma with 4+ years of experience is expected, with a preferred Bachelor's degree and related experience.