Career Pathway Facilitator

Educational Data Systems, Inc.; Middlesex (NJ); Hybrid; USD 50,000 - 61,000; Full time

Job summary

Educational Data Systems, Inc. in Middlesex County seeks a Career Pathway Facilitator to deliver CPES and guide participants through online courses for occupational training and employment readiness.

The role partners with the Middlesex County OWCD and AJC to provide in-person, virtual or hybrid instruction, with a focus on accessibility, trauma-informed approaches, and performance-driven service delivery. A Bachelor's degree and adult education experience are preferred.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience facilitating adults in group settings.
• Experience serving participants with barriers to employment (WIOA/WFNJ).
• Ability to work with limited English proficient participants and participants with disabilities.
• Strong documentation, attendance tracking and written communication skills.
• Proficiency with Microsoft Office, virtual meeting platforms and basic digital literacy tools.
• Bilingual preferred; trauma-informed care and confidentiality experience.

Responsibilities

• Deliver skill-based instruction and navigation support for online courses.
• Plan and facilitate group workshops in CPES areas: digital literacy, job readiness, financial literacy, and communication skills.
• Enroll and provide technology navigation support for ABE, ESL/ELL, GED/HSE via Empower360.
• Facilitate resume development, interview preparation and mock interviews.
• Structure instruction for documented progression along a career pathway.
• Deliver services in person, virtually or in hybrid formats with equitable access.

Skills

Adult education experience

Documentation & attendance tracking

Bilingual or multilingual

Microsoft Office & virtual meeting工具

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Video conferencing tools

Basic digital literacy tools

Job description

Job Description

Career Pathway Facilitator Position Description Salary: $55,000/year Title: Career Pathway Facilitator (CPES) Classification: Non-Exempt Scope of Position: The Career Pathway Facilitator is responsible for Career Pathway Enabling Services (CPES) in Middlesex County’s workforce development system. This position delivers skill-based instruction and provides navigation support of online courses to help eligible WIOA and WFNJ participants prepare for occupational training and unsubsidized employment. The facilitator works in coordination with the Middlesex County Office of Workforce and Career Development (OWCD) and American Job Center (AJC) partners.

Essential Functions

• Receive referred individuals whose IEP/ISS link to CPES services.
• Establish a positive, high-performing culture by demonstrating EDSI’s core values.
• Plan and facilitate group workshops in the CPES service areas: digital literacy and workforce technology skills; job readiness, job search and employability skills; financial literacy and workplace readiness; and communication, conflict resolution and other behavioral and foundational skills.
• Enroll and provide technology navigation support to customers receiving Adult Basic Education (ABE), ESL/ELL, and GED/HSE preparation through the Empower360 platform.
• Facilitate resume development, interview preparation and mock interviews.
• Structure instruction, sequencing, frequency and duration so participants show documented progression along a career pathway.
• Deliver services in person, virtually or in hybrid formats, and ensure equitable access for all participants.
• Use client-centered, trauma-informed and culturally responsive approaches.
• Recruit, engage and retain participants, and adapt instruction for digital access, language and accessibility needs.
• Support transitions into training, credentials and employment.
• Coordinate with OWCD staff, AJC partners and training providers to ensure seamless, non-duplicative service delivery.
• Take part in meetings and work within the MOU/IFA agreements.
• Report attendance, engagement and progress to OWCD Case Managers so they can handle documentation and compliance.
• For WFNJ participants, align services with assigned work activities and document participation accurately to support compliance and help prevent improper sanctions.
• Maintain complete, accurate, audit-ready records, including attendance, case notes and service records, that show a direct link between the service delivered, the participant and the reported outcome.
• Submit client-level data to OWCD or subrecipient case management through approved secure processes for data entry into AOSOS.
• Take part in OWCD and NJDOL monitoring, quality assurance and continuous improvement, and carry out corrective actions as directed.

Education and Experience Requirements

• Bachelor's degree in education, human services, workforce development or a related field, or equivalent experience.
• Experience facilitating or teaching adults in group settings.
• Experience serving participants with barriers to employment, ideally WIOA or WFNJ (TANF/GA/SNAP) populations.
• Ability to work with limited English proficient participants and participants with disabilities.
• Strong documentation, attendance tracking and written communication skills.
• Proficiency with Microsoft Office, virtual meeting platforms and basic digital literacy tools.
• Bilingual or multilingual ability preferred.
• Experience in trauma-informed care and confidentiality practices.
• Delivery across in-person and hybrid settings at AJC and partner locations in Middlesex County.

EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles.
• We believe in seeing through other people's eyes.
• We believe that we can make a difference in people's lives.
• We believe in meeting people where they are today and helping them to realize a better tomorrow.
• We believe in living our professional lives in service to others.

EDS I (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.