Career-Path Assistant Manager — Lead Shift & Store Ops

dunkinco; Buckeye (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

Quality Brand Group LLC, a franchisee of Dunkin’, is seeking an Assistant Manager to develop into store leadership and manage shifts under the Store Manager. You will supervise crew, assist with inventory, scheduling, and ensure guest satisfaction through strong leadership and adherence to standards.

The role focuses on coaching, training, and performance management to deliver a memorable guest experience consistent with brand expectations.

Qualifications

• Must be able to fluently speak/read English.
• Math and writing skills are required.
• Restaurant, retail, or supervisory experience is preferred.
• Guest focus – anticipate and understand guests’ needs and exceed expectations.
• Problem solving and decision making are important for this role.
• Building effective teams helps enable success on shift.

Responsibilities

• Assist in planning, direction and controlling store operations.
• Supervise employees in inventory, merchandising, losses and work hours.
• Support ordering and sales plans; learn basics of P&L management.
• Provide leadership and coaching to crew members during shifts.
• Ensure compliance with safety, cleanliness and policy standards.
• Communicate goals and provide feedback to improve performance.

Skills

Fluent English

Math skills

Writing skills

Guest focus

Problem solving

Team building

Job description

Quality Brand Group LLC, a franchisee of Dunkin’, is seeking an Assistant Manager to develop into store leadership and manage shifts under the Store Manager. You will supervise crew, assist with inventory, scheduling, and ensure guest satisfaction through strong leadership and adherence to standards.

The role focuses on coaching, training, and performance management to deliver a memorable guest experience consistent with brand expectations.