Assistant Manager: Lead Shifts & Grow Your Career

Baskin-Robbins; Hurst (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Quality Brand Group LLC, a franchisee of Dunkin’, is seeking an Assistant Manager to develop into a Restaurant Manager. You will support planning, direction and operation, supervise staff, control inventory, and help execute sales plans.

The role emphasizes leadership, training, compliance with brand standards, and guest experience. If you are motivated, team‑oriented and ready to grow, this position offers a clear pathway to store management.

Qualifications

• Must be able to fluently speak/read English.
• Math and writing skills required.
• Restaurant, retail, or supervisory experience preferred.
• Guest focus – anticipate and understand guests’ needs and exceed expectations.
• Passion for results – set targets and deliver on commitments.
• Problem solving and decision making – use analysis and judgment to make good decisions.
• Building effective teams – place the right people in the right roles and celebrate success.

Responsibilities

• Lead and coach Crew Members to deliver a great guest experience.
• Oversee shift operations, ensuring cleanliness, food safety and quality standards.
• Assist in labor, cost controls and inventory management during shifts.
• Support recruitment, hiring, and performance feedback as directed by the Store Manager.

Skills

Fluent English

Math

Writing

Restaurant supervision

Guest focus

Results oriented

Problem solving

Team building

Job description

Quality Brand Group LLC, a franchisee of Dunkin’, is seeking an Assistant Manager to develop into a Restaurant Manager. You will support planning, direction and operation, supervise staff, control inventory, and help execute sales plans.

The role emphasizes leadership, training, compliance with brand standards, and guest experience. If you are motivated, team‑oriented and ready to grow, this position offers a clear pathway to store management.