Career Navigator: Impactful Workforce Coach

Equus Workforce Solutions; Miami (OK); On-site; USD 23,000 - 26,000; Full time

Job summary

Dynamic Workforce Solutions is seeking a Career Navigator to provide integrated workforce planning and client services in Green Country, serving Miami, OK. This non-exempt, full-time position emphasizes helping job seekers develop plans, access training, and achieve sustainable employment.

Responsibilities include interviewing clients, coaching for placement, coordinating with providers, and maintaining thorough case records to ensure service plans are updated and effective.

Qualifications

• Required Competencies: Customer/client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity
• Skills/Abilities: Basic computer literacy including ability to use the Internet and Microsoft Office products
• Keyboarding skills mandatory
• Ability to work in a team environment
• Excellent interpersonal skills and customer-service orientation
• Strong oral and written communication skills
• Bilingual candidates preferred

Responsibilities

• Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training
• Coaches customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information
• Provide career advisement including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services
• Performs visits to customers' homes, training providers' sites, and /or employment sites
• Utilize Extreme Customer Service behaviors in all interactions with internal and external customers
• Develops and implements service plans to meet customer needs; coordinates service provider activities; provides ongoing case management
• Provides liaison between customers and service providers; maintains a comprehensive caseload of job seekers
• Documents customer interactions through case notes and prepares reports
• Addresses needs and barriers to ensure equitable access for all participants

Skills

Customer focus

Learning orientation

Communication

Teamwork

Technical capacity

Bilingual

Job description

Dynamic Workforce Solutions is seeking a Career Navigator to provide integrated workforce planning and client services in Green Country, serving Miami, OK. This non-exempt, full-time position emphasizes helping job seekers develop plans, access training, and achieve sustainable employment.

Responsibilities include interviewing clients, coaching for placement, coordinating with providers, and maintaining thorough case records to ensure service plans are updated and effective.