Career Navigator: Help People Build Brighter Careers

Dynamic Workforce Solutions; Miami (OK); On-site; USD 23,000 - 26,000; Full time

Job summary

Dynamic Workforce Solutions is seeking a Career Navigator to provide integrated workforce planning and case management in the Green Country area serving Miami, OK. This role focuses on coaching job seekers, identifying needs, and guiding them toward self-sustaining employment while collaborating with employers to fill talent gaps.

The position emphasizes extreme customer service, detailed documentation, and coordination across providers to ensure successful outcomes for participants and partner

Qualifications

• Experience delivering extreme customer service to clients.
• Strong communication and interpersonal skills.
• Ability to operate in a team environment and follow procedures.

Responsibilities

• Interview customers to assess service needs and opportunities.
• Coach customers for effective job placement and employment opportunities.
• Develop and implement individualized employment/placement plans.
• Document interactions and maintain case notes in the system.
• Coordinate with service providers and monitor progress.
• Maintain a comprehensive caseload of job seekers and provide ongoing employment services.

Skills

Customer service

Bilingual preferred

Microsoft Office

Tools

Microsoft Office

Job description

Dynamic Workforce Solutions is seeking a Career Navigator to provide integrated workforce planning and case management in the Green Country area serving Miami, OK. This role focuses on coaching job seekers, identifying needs, and guiding them toward self-sustaining employment while collaborating with employers to fill talent gaps.

The position emphasizes extreme customer service, detailed documentation, and coordination across providers to ensure successful outcomes for participants and partner