Career Launch Case Manager

State of South Dakota; Rapid City (SD); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Retirement

Vacation Leave

Sick Leave

Family Leave

Military Leave

11 Holidays

Longevity Pay

Payroll Schedule

Job summary

State of South Dakota, Department of Labor and Regulation, is seeking a Career Launch Case Manager in Rapid City to empower teens and young adults to overcome barriers and gain employment. The role focuses on client assessment, individualized counseling, and connection to Workforce Innovation and Opportunity Act resources.

You will collaborate with a network of partners, maintain detailed documentation, and support program compliance while promoting economic stability in the community.

Qualifications

• Bachelor's degree preferred, or 4 years experience in case management, counseling, HR, or social services.
• Proficiency with Microsoft Word, Outlook, Excel, Access and TEAMS.
• fluency in languages other than English is a plus.

Responsibilities

• Assist participants with accessing services under the WIOA program.
• Complete assessments to identify job skills and barriers to employment.
• Provide individualized case management and counseling to remove barriers.
• Develop employment plans, monitor compliance, and coordinate services with partners.
• Implement job development and training opportunities for participants.
• Document all case management activities in detail.

Skills

Case management

Counseling

Interviews

Documentation

Education

Bachelor's degree preferred

4 years experience in case management or related fields

Tools

Microsoft Word

Outlook

Excel

Access

TEAMS

Job description

Job ID: 37089

Agency: Department of Labor & Regulation

Location: Rapid City, SD

Pay Grade: GH

Closing Date: 09/08/2026

Are you passionate about empowering individuals and transforming communities? Do you thrive in a dynamic environment where you can make a real difference in people's lives? If so, then Career Launch is the place for you!

Career Launch is a program dedicated to helping older teens and young adults facing various barriers overcome challenges and achieve sustainable, meaningful employment.

As Part Of Our Team, You Will

• Play a vital role in empowering individuals: You'll work directly with clients, helping them identify their strengths, develop job skills, and navigate the complexities of the job market.
• Make a lasting impact: Witnessing the transformation of our clients as they secure employment and gain independence is truly rewarding.
• Collaborate with a supportive team: You'll be part of a team of dedicated professionals who are passionate about making a difference.
• Contribute to a meaningful mission: Your work will directly impact the lives of individuals and families in our community, helping them achieve economic stability and build a brighter future.

The Career Launch Case Manager position works in a typical office environment. May conduct some duties outside of the office to attend meetings with partnering agencies. The candidate is expected to work 40 hours per week in the office, as scheduled, between 8:00 a.m.-5:00 p.m. Monday through Friday. This is not a remote position.

What You Will Do

• Assist participants with accessing services through the Workforce Innovation and Opportunity Act (WIOA) program administered by the U.S. Department of Labor.
• Complete assessments to identify job skills as well as factors that limit potential employment opportunities.
• Provide individualized case management and counseling services to assist participants in removing barriers to employment.
• Develop employment plans, monitor program compliance, and coordinate services with resource agencies in the community.
• Implement job development and training opportunities for participants with various barriers to employment.
• Document all case management activities in detail.

What We Offer To You Beyond The Paycheck

• Health Insurance ($0 employee-only premium option)
• Employee Assistance Program
• Vision Insurance
• Health Savings Account
• Basic Life Insurance Coverage (free to employees)
• Membership in the South Dakota Retirement System
• Vacation Leave (15 paid vacation days per year)
• Sick Leave (14 paid sick days)
• Paid Family Leave (40 hours per week for twelve weeks for birth or adoption of a child)
• Military Leave (15 paid days per calendar year)
• 11 Paid Holidays
• Longevity Pay
• Semimonthly Pay Periods

For additional information regarding the benefits offered to state employees, please visit https://bhr.sd.gov/benefits/

This is a Full-Time 40 Hour Weekly position with the Department of Labor and Regulation - Job Services Division. For more information on the Department of Labor and Regulation, please visit https://dlr.sd.gov/

The Ideal Candidate Will Have

A bachelor's degree is highly preferred. In lieu of a 4-year degree, 4 years of experience working in case management, counseling, human resources, or social services may be considered.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application.

It is very important for candidates to be able to use a personal computer, have specific knowledge and proficiency with Microsoft Word, Outlook, Excel, Access, TEAMS, and have the ability to work with various software programs.

If fluent in languages other than English, please include this information on the application.

Knowledge Of

• case management, interviewing and counseling techniques;
• program eligibility requirements;
• principles of human behavior and motivation;
• labor market and economic conditions in the state of South Dakota;
• marketing techniques to employers and human resource professionals to build effective working relationships; and
• how to locate and connect with various supportive services offered in South Dakota.

Skill To

• effectively work with program participants who may have barriers to employment; and
• build and maintain effective working relationships with employers, program partners, and co-workers to work towards participant success.

Ability To

• partner with customers to develop employment goals and action steps;
• accurately maintain all required documentation, notes and follow-up attempts;
• follow all program policies and procedures;
• use all technology available to manage communication with participants, program partners and co-workers;
• develop and maintain relationships with participants, program partners, employers and co-workers;
• communicate information clearly; and
• effectively speak to individuals and/or small groups of participants or employers about program services.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/ This position is a member of Class A retirement under SDRS.

South Dakota Bureau of Human Resources

Telephone: [phone] Email: [e-mail]