Administrative Assistant

State of South Dakota; Rapid City (SD); On-site; USD 19,000 - 27,000; Full time

Job summary

State of South Dakota, Department of Social Services / Division of Child Support in Rapid City, SD, is seeking a full-time clerical/secretarial assistant. Expect greeting the public, handling calls, drafting correspondence, organizing files, and maintaining databases.

Training emphasizes confidentiality, accuracy, and teamwork. Successful applicants will undergo background checks; Veterans’ Preference applies.

Qualifications

• Greeting the public in person and on the telephone; composing and finalizing correspondence.
• Establishing and maintaining filing systems; creating and maintaining databases.
• Recording fiscal activities to support office operations.
• Ability to communicate effectively and efficiently.
• Plan and organize work activities and meet deadlines.
• Respect for client confidentiality.
• Prepare clear documentation and reports.
• Utilize computerized data systems.

Responsibilities

• Greet the public in person and on the telephone; compose and finalize correspondence.
• Establish and maintain filing systems; create and maintain databases.
• Record fiscal activities to support office operations.
• Provide information and gather data for colleagues and clients.
• Support office operations with clerical/secretarial tasks.

Skills

Communication

Time management

Compassion and courtesy

Relationship building

Confidentiality

Documentation

Data systems

Tools

Computerized data systems

Job description

Job ID: 37112

Agency: Department of Social Services / Division of Child Support

Location:Rapid City, SD

Salary: $16.97 Hourly, depending on qualifications

Pay Grade: D

Closing Date: 09.03.2026

This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information on the Department of Social Services, please visit https://dss.sd.gov/ .

Why the Department of Social Services?

At the Department of Social Services (DSS), family is everything. It’s the foundation of what we do every day through provision of services to strengthen and support the citizens of South Dakota. Our work is driven with our vision to build Strong Families, South Dakota’s Foundation and Our Future. We believe families have the right to be safe and secure. We also believe in respecting individual and cultural differences by treating people with dignity, fairness, and respect. And we believe in collaborative communications, teamwork, partnerships and trust for essential family services. Sound intriguing?

Who We Want

• a highly motivated and experienced person with a passion for serving the public who displays a high level of effort and commitment towards completing assignments and goals;
• a compassionate individual who listens attentively to others and clearly conveys information and ideas;
• a dependable and organized individual who effectively plans and organizes work activities;
• a person who is dedicated and who will represent the Department of Social Services with integrity and enthusiasm;
• an individual who works cooperatively with others and promotes a friendly work climate to achieve shared goals.

What You Will Do

We are currently looking to hire an individual who is excited to serve the public.

This position provides clerical/secretarial support which includes tasks such as greeting the public both in person and on the telephone, composing and finalizing correspondence, establishing and maintaining filing systems, creating and maintaining databases, gathering and providing information, and recording fiscal activities to support office operations.

The Ideal Candidate Will

• communicate effectively and efficiently;
• successfully plan and organize work activities, adjust to multiple demands, and prioritize tasks to complete assignments and meet schedules and deadlines;
• demonstrate compassion, respect, courtesy and tact when interacting with others;
• establish and maintain effective and collaborative working relationships with other employees and the public;
• understand concepts related to client confidentiality;
• prepare clear and concise documentation, reports and correspondence that reflect relevant facts; and
• utilize computerized data systems.

As a Department of Social Services employee, you will have a chance to experience:

• Creativity – We are always looking for innovative ideas to help us achieve improved outcomes.
• Making a difference – You will have an opportunity to make a difference in the lives of fellow South Dakotans.
• Professional development – We provide valuable trainings to ensure staff is well-trained, competent, accountable and empowered and will assist you in reaching your career goals.
• Teamwork – In a team-oriented approach, you will have the ability to work cooperatively with others in a friendly work environment to achieve shared goals.

If you believe in strengthening and supporting strong families and investing in South Dakota’s future, you may have found the dream job you’ve been waiting for!

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

South Dakota Bureau of Human Resources and Administration

Telephone: [phone] Email: [e-mail]

http://bhr.sd.gov/workforus

"An Equal Opportunity Employer"