Career-Driven Assistant Store Manager — Leadership Path

CCF Family of Brands; Glendale (AZ); In loco; USD 22.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-the-job training

Education reimbursement

Health insurance options

401(k) retirement plan with company-m

Descrizione del lavoro

TitleMax in Glendale, AZ is seeking an Assistant Store Manager to lead customer service transactions, oversee daily store operations, and help drive growth through outreach and risk management. The role emphasizes leadership, training, and compliance in a fast-paced retail-finance setting.

The position requires a high school diploma, supervisory exposure, and strong communication skills. The company offers robust benefits, onboarding, and opportunities to advance across the brand family.

Competenze

• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.

Mansioni

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.

Conoscenze

Verbal communication

Computer skills

Formazione

High school diploma or equivalent

Descrizione del lavoro

TitleMax in Glendale, AZ is seeking an Assistant Store Manager to lead customer service transactions, oversee daily store operations, and help drive growth through outreach and risk management. The role emphasizes leadership, training, and compliance in a fast-paced retail-finance setting.

The position requires a high school diploma, supervisory exposure, and strong communication skills. The company offers robust benefits, onboarding, and opportunities to advance across the brand family.