Career Concierge

Norfolk State University; Norfolk (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Norfolk State University is seeking a Career Concierge to support its Career Services on campus. This student role helps connect students with resources, events, and services while building communication and professional skills in a campus office.

You will welcome visitors, direct questions, assist with career fairs and workshops, navigate Handshake, support administrative tasks, and promote events through social media and flyers. This on‑site role fosters organization and teamwork.

Qualifications

• Friendly and comfortable speaking with students and visitors.
• Dependable, organized, and willing to learn.
• Strong communication and customer service skills.
• Comfortable using computers, email, Microsoft Office, and social media.
• Able to work independently and as part of a team.
• Professional and positive attitude.

Responsibilities

• Welcome students, employers, and campus visitors to Career Services.
• Answer basic questions and direct students to the appropriate career resources.
• Assist with career fairs, employer events, workshops, and campus recruiting activities.
• Help students navigate Handshake and other Career Services resources.
• Support office projects, data entry, filing, and general administrative tasks.
• Promote Career Services events through flyers, social media, and campus outreach.
• Help keep the Career Services reception area organized and welcoming.

Skills

Strong communication

Customer service

Microsoft Office

Handshake navigation

Team player

Independent work

Tools

Handshake

Job description

Career Concierge

The Career Concierge supports Norfolk State University Career Services by helping students connect with career resources, events, and services. This student position is a great opportunity to build communication, customer service, organization, and professional skills while working in a campus office.

Responsibilities

• Welcome students, employers, and campus visitors to Career Services.
• Answer basic questions and direct students to the appropriate career resources.
• Assist with career fairs, employer events, workshops, and campus recruiting activities.
• Help students navigate Handshake and other Career Services resources.
• Support office projects, data entry, filing, and general administrative tasks.
• Promote Career Services events through flyers, social media, and campus outreach.
• Help keep the Career Services reception area organized and welcoming.

What we're looking for

• Friendly and comfortable speaking with students and visitors.
• Dependable, organized, and willing to learn.
• Strong communication and customer service skills.
• Comfortable using computers, email, Microsoft Office, and social media.
• Able to work independently and as part of a team.
• Professional and positive attitude.

Wage and Hours

Wage employees are paid an hourly rate for actual hours worked and are limited to working 1500 hours per year and can only work a maximum of 29 hours a week. Work hours must be counted on the basis of the twelve-month period beginning May 1 of each year and April 30 of the following year. Wage employees in all agencies (all branches of government) are limited to working no more than 1500 hours during each twelve-month period of May 1-April 30. Should you work 1500 hours prior to April 30, your services will be terminated immediately. You will not be eligible for employment again until May 1. It is the responsibility of the employee and supervisor, as well as the Office of Human Resources, to monitor these hours to ensure compliance to policy. Wage employees may not earn leave nor do they have access to the Grievance Procedure process. They are not covered by the provision of the Virginia Personnel Act and are not entitled to the benefits afforded employees occupying classified positions.

Background Checks and Eligibility

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Equal Opportunity Employer

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse workforce.

Equal Opportunity Employer