Career Services Consultant: Impactful Workforce Solutions

Equus Workforce Solutions; Atlanta (GA); On-site; USD 40,000 - 65,000; Full time

Job summary

Equus Workforce Solutions is seeking a dedicated career counselor to manage a caseload of participants, provide one-on-one coaching, and connect clients with employment opportunities. You will assess barriers, develop individualized plans, and support resume and interview preparation.

The role emphasizes relationship building with employers and community partners, workforce program navigation, and data documentation to track outcomes and satisfaction.

Qualifications

• Bachelor's Degree from an accredited university or college or 2 years work experience in business to business sales, marketing, customer service, staffing or recruiting
• Excellent verbal and written communication and interpersonal skills
• Demonstrated strong customer service skills with presentation skills or outside sales experience
• Familiarity with the communities served and knowledge of local needs
• Demonstrated knowledge of labor market trends
• Friendly, professional demeanor
• Sales or staffing experience preferred
• Bi-lingual (English/Spanish) preferred
• Ability to work well in teams and independently
• Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)
• Valid Driver's License and car insurance required

Responsibilities

• Manage a caseload of participants and provide individualized career counseling, coaching, mentoring, and employment support services.
• Assess participant competencies, work history, educational attainment, skills, abilities, and employment readiness to identify barriers and develop solutions.
• Conduct regular one-on-one meetings to support job search activities, training participation, job retention, and career advancement.
• Create individualized employment plans with short-term and long-term career goals and connect participants to available services and resources.
• Assist participants with resume development, interview preparation, job search strategies, and labor market research.
• Facilitate access to workforce programs, education, training opportunities, and employment services while ensuring a positive customer experience.
• Build and maintain relationships with employers, industry partners, community organizations, and workforce stakeholders.
• Conduct employer outreach to identify hiring needs, generate job leads, and promote workforce services.
• Connect employers with qualified candidates and support recruitment, interviewing, and hiring activities.
• Plan, coordinate, and facilitate hiring events, job fairs, recruitment drives, on-site interviews, and employer information sessions.
• Attend and represent the organization at partner and community events to expand employer engagement opportunities.
• Host employer and partner events to promote workforce solutions and strengthen business relationships.
• Collaborate with internal teams to align participant goals with employer workforce needs and job placement opportunities.
• Maintain ongoing communication with participants and employers to monitor employment outcomes, retention, and satisfaction.
• Document participant progress, employer engagement activities, and service outcomes in required systems and databases.
• Develop and maintain knowledge of local labor market trends and emerging workforce needs.

Skills

Verbal and written communication

Customer service

Public speaking

Teamwork

Interpersonal skills

Relationship building

Education

Bachelor's Degree or 2 years relevant experience in B2B sales, marketing, customer service, staffing or recruiting

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Equus Workforce Solutions is seeking a dedicated career counselor to manage a caseload of participants, provide one-on-one coaching, and connect clients with employment opportunities. You will assess barriers, develop individualized plans, and support resume and interview preparation.

The role emphasizes relationship building with employers and community partners, workforce program navigation, and data documentation to track outcomes and satisfaction.