Career Coach: Help Others Build Their Careers

Educational Data Systems (EDSI); Michigan; Presencial; USD 45.000 - 55.000; Jornada completa

Descripción de la vacante

Educational Data Systems (EDSI) is seeking a dynamic Career Coach in Michigan to provide comprehensive case management, coaching, and follow-up to program participants seeking employment and career advancement. The role emphasizes individualized assessments, adherence to program policies, and collaboration with participants to achieve defined goals, including job placement and continued participation.

Bring strong communication skills and MS Office proficiency to a family-owned, award-winning

Formación

• Bachelor’s Degree or equivalent experience in human services or a related field preferred
• Customer service experience preferred
• Demonstrated telephone, computer and written communication skills
• Ability to prioritize tasks and document visits and contacts
• Working knowledge of MS Office

Responsabilidades

• Provide consistent and comprehensive case management, coaching and follow-up
• Provide individualized assessment of work, family and personal development needs and opportunities
• Adhere to program policies and procedures
• Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
• Provide referrals to appropriate community service or social service agencies when needed
• Conduct regular contacts/meeting with participants and document all contacts and activities in case notes
• Create activity plans that adhere to program policies and satisfy participation requirements
• Assist in the preparation of project reports as needed (participation, placement, etc.)
• Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
• Ensure that participant documentation is complete, accurate and valid
• Coach participants in work readiness skills and career exploration strategies
• Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
• Collaborate and communicate effectively with partner agencies
• Perform required data entries timely and accurately
• Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements
• Other opportunities as available

Conocimientos

Communication skills

Phone skills

Computer skills

MS Office

Customer service

Educación

Bachelor's Degree

Related field experience

Herramientas

MS Office

Descripción del empleo

Educational Data Systems (EDSI) is seeking a dynamic Career Coach in Michigan to provide comprehensive case management, coaching, and follow-up to program participants seeking employment and career advancement. The role emphasizes individualized assessments, adherence to program policies, and collaboration with participants to achieve defined goals, including job placement and continued participation.

Bring strong communication skills and MS Office proficiency to a family-owned, award-winning