Career Coach for Economic Mobility

JobTrain; South San Francisco (CA); On-site; USD 63,000 - 68,000; Full time

Job summary

JobTrain in the Bay Area seeks an Employment Specialist to support the Career Center’s growth and help clients navigate services and achieve employment goals.

You will manage a caseload, deliver individualized Employment Service Plans, conduct outreach to employers, and collaborate with staff to advance economic mobility across Santa Clara and San Mateo Counties. Travel to sites is required, including evenings and weekends. This role advances JobTrain’s mission to expand regional reach.

Qualifications

• Experience in workforce development or job placement.
• Experience with populations facing barriers to employment.
• Employment Specialist I: At least 1 year of customer service experience.
• Employment Specialist II: 1 year of direct workforce development experience.

Responsibilities

• Connect and guide clients to services and resources based on JobTrain offerings.
• Work one-on-one to assess client needs and barriers to employment.
• Develop and co-create individualized Employment Service Plans with clients.
• Manage a caseload of job-seeking clients with follow-up.
• Build relationships with clients, employers, and community partners.
• Represent JobTrain at outreach events, workshops, and employer engagements.
• Deliver timely outcomes and program deliverables.

Skills

Case management

Customer service

Spanish

Public speaking

Empathy

Organization

Communication

Tools

MS Office

Job description

JobTrain in the Bay Area seeks an Employment Specialist to support the Career Center’s growth and help clients navigate services and achieve employment goals.

You will manage a caseload, deliver individualized Employment Service Plans, conduct outreach to employers, and collaborate with staff to advance economic mobility across Santa Clara and San Mateo Counties. Travel to sites is required, including evenings and weekends. This role advances JobTrain’s mission to expand regional reach.