Career Coach for Dislocated & Adult Workers

Equus Workforce Solutions; Fayetteville (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Equus Workforce Solutions in Fayetteville, NC seeks a dedicated career advisor to build one-on-one client relationships, conduct assessments, provide case management, and coordinate services with schools and management to document outcomes.

You will facilitate professional development workshops, maintain client records, support enrollment processes, and help generate reports. A Bachelor's degree and two years of experience in career advisement are required.

Qualifications

• Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development
• Ability to prioritize tasks and document visits and contacts
• Strong written and verbal communication skills
• Professional understanding of a vast array of occupations and career paths

Responsibilities

• Build a professional one-on-one working relationship with clients to aid in eliminating challenges to employment
• Provide consistent and comprehensive case management and follow-up
• Conduct new customer orientation and coordinate with schools, account managers and management to ensure documentation is completed
• Facilitate all professional development workshops
• Maintain organized database of clients and detailed documentation of contacts
• Provide individualized assessment of work and referrals to community or social services when needed
• Accurately complete required enrollment documentation
• Document participant contacts and activities in case notes and ensure post-placement contacts
• Create solutions to attendance problems
• Assist in preparation of project reports (participation, placement)
• Manage programs including introductory and weekly workshops and data collection
• Oversee program offerings to maintain high-quality curriculum and clear next steps messaging
• Collaborate with business services to identify jobs and relevant trainings
• Develop and maintain a standard staff communication plan
• Participate in training and process-improvement initiatives
• Provide operational support and coverage as needed
• Assist in intake services for the Center
• Provide operations support for compliance standards
• May be assigned other related tasks

Skills

Career advisement

Public speaking

Content development

Workshop facilitation

Customer service

Leadership

Documentation & reporting

Education

Bachelor's degree

Tools

MS Office

Google Docs

Job description

Equus Workforce Solutions in Fayetteville, NC seeks a dedicated career advisor to build one-on-one client relationships, conduct assessments, provide case management, and coordinate services with schools and management to document outcomes.

You will facilitate professional development workshops, maintain client records, support enrollment processes, and help generate reports. A Bachelor's degree and two years of experience in career advisement are required.