Career Coach – Case Management

HUMAN SERVICE CHAMBER OF FRANKLIN COUNTY; Columbus (OH); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance (ICHRA)

Dental and vision provided

Life insurance

403(b) with company match

Employee assistance program

Training and education assistance

Job summary

ARC Voyagers in Central Ohio is seeking a dedicated Career Coach with case management responsibilities to support individuals with disabilities in finding meaningful employment. You will deliver employment counseling, job coaching, resume development, and interview preparation.

You’ll also build relationships with employers and stay attuned to local hiring trends to expand opportunities. A HS diploma is required; credentials and background checks are part of the role.

Qualifications

• Must be 21+ with a high school diploma or equivalent.
• Ability to obtain and maintain background checks and certifications.
• Passion for helping individuals with disabilities achieve employment goals.

Responsibilities

• Provide individualized employment support and career counseling.
• Offer job coaching and resume/interview preparation services.
• Develop employer partnerships and connect job seekers to opportunities.
• Assess strengths and tailor job supports to each person.

Skills

Coaching

Career counseling

Relationship building

Communication

Team collaboration

Mentoring

Education

High school diploma or equivalent

CESP credential within 12 months

Tools

Microsoft Office

Outlook/Teams

Excel

Word

Job description

Are you passionate about making a positive impact in the lives of individuals with disabilities? Do you enjoy coaching, mentoring, and encouraging others to achieve their employment goals? If so, join our supportive and caring team as a Career Coach?

• Location:2780 Airport Dr. Suite 450 Columbus, OH 43219
• Schedule:Monday to Friday, 8am – 4pm
• Hourly Range:$18.00-$21.00 per hour based on experience

Culture and Benefits:

ARC Voyagers is an organization that values people. We recognize our employees are our greatest strength, and we reward them with great benefits.

• Paid Time Off, holidays and leave options to balance work and personal life.
• Comprehensive health insurance provided through an Individual Coverage Health Reimbursement Arrangement (ICHRA), including employer paid allowance
• 100% Employer paid dental and vision plans to meet you and your family’s healthcare needs
• $25,000 basic life insurance paid by employer
• Voluntary life, disability and other insurance plans to complement your lifestyle.
• 403(b) savings plan, with company match 50% of employee deferral up to 6%
• Access to employee assistance program
• Opportunities for training, education assistance and professional growth

What You’ll Do and Why it Matters:

At ARC Voyagers, we believe everyone deserves the opportunity to build a meaningful career. As a Career Coach with case management responsibilities, you’ll provide individualized employment support, career counseling, and job coaching to help individuals with disabilities explore opportunities, obtain employment, and succeed in the workplace. Here’s how you’ll make an impact:

• Champion career goals by helping individuals identify their strengths, interests, skills, and employment goals.
• Provide career counseling and guidance to help individuals explore career options and make informed decisions about their employment future.
• Support job seekers with job searches, applications, resume development, interview preparation, and workplace soft skills.
• Assess employment strengths by completing assessments and identifying opportunities that align with each individual’s abilities, interests, and goals.
• Coach for workplace success by providing individualized, onsite job coaching and task analysis to help individuals learn job responsibilities and maintain employment.
• Build employer partnerships by developing relationships with local businesses through outreach, networking, hiring events, and in-person meetings.
• Promote inclusive employment by educating employers about the benefits of hiring individuals with disabilities and helping identify opportunities for successful employment.
• Stay connected to the local job market by understanding current hiring trends, employer needs, and employment opportunities in the community.
• Support workplace accommodations by identifying accommodations and adaptive equipment that can help individuals succeed on the job.
• Make a lasting impactby helping individuals build confidence, achieve their employment goals, and experience greater independence and inclusion in their communities.

What Makes You a Great Fit:

• 21+ with a high school diploma or equivalent
• Ability to lift, bend, push, and pull up to 50 pounds
• People-focused communicator who can coach, motivate, and build strong relationships
• Problem-solver & self-starter who works well independently and adapts quickly
• Strongly organized with the ability to manage documentation, deadlines, and multiple priorities
• Comfortable with technology including Microsoft Office, Teams, Word, and Excel
• Positive, professional, and dependable with a passion for helping others succeed
• Strong coaching and training skills with the ability to support individuals with different learning styles and needs
• Community-minded relationship builder who enjoys connecting with employers and community partners.
• Experience providing employment services to individuals with disabilities is a plus

Requirements:

• Must submit to BCII/FBI background checks and Nurse Aide & Abuser Registry checks.
• Must maintain American Red Cross or equivalent First Aid and CPR certification.
• Valid State of Ohio driver’s license and ability to meet ARC Voyagers’ insurability standards.
• Reliable transportation.
• Must complete required DODD training upon hire.
• Must obtain and maintain a Certified Employment Support Professional (CESP) credential or obtain the credential within 12 months of hire, as assigned.
• Must obtain Working Incentive Planning certification within the first six months of employment, as assigned.
• Physical exam may be required based on job assignment.

Why ARC Voyagers?

ARC Voyagers is a mission-driven nonprofit organization serving individuals with intellectual and developmental disabilities across Central Ohio. We offer a range of person-centered services including employment coaching, life skills development, employment placement, adult day resource centers, and community-based day programming.

At the heart of our work is a belief in the power of possibility. Every person deserves the opportunity to grow, connect, and contribute in ways that are meaningful to them. Our team partners with each individual and their support network to build personalized paths toward independence, inclusion, and joy.

With over 60 years of experience and a legacy rooted in advocacy, collaboration, and compassion, ARC Voyagers is proud to be a trusted guide for life’s journey.

Ready to Join Us?

If you’re passionate about empowering individuals with disabilities and helping people achieve meaningful employment goals, this is your opportunity to make a lasting impact. Join a supportive, mission-driven team where your coaching, mentoring, and people skills truly change lives every day.

EOE Statement

ARC Voyagers is proud to be an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. ARC Voyagers does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, genetic information or any other personal characteristics protected by applicable law. This policy covers all programs, services, policies and procedures of ARC Voyagers, including recruiting, hiring, training, promotion, and administering of all personnel actions such as compensation, benefits, transfers, layoffs or terminations.