Assistant Site Manager

ARC Voyagers; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health insurance (ICHRA)

Dental & Vision plans

Life insurance

403(b) with company match

Employee assistance program

Education assistance

Job summary

ARC Voyagers in Columbus, OH seeks an Assistant Site Manager to lead adult day services, partner with the Site Manager, and support a team delivering person-centered services. You will foster independence, community engagement, and high-quality outcomes.

You will coach Direct Support Professionals, align services with ISPs, and help staff with scheduling, compliance, and daily operations to maintain safe, compassionate programs.

Qualifications

• Bachelor's Degree or 4 years equivalent experience.
• Two years of direct experience supporting individuals with developmental disabilities.
• Three to five years of management experience with operational accountability.
• Must pass BCII/FBI background checks and other screenings.
• Valid Ohio driver's license and insurability.

Responsibilities

• Oversee daily center-based and community-based operations.
• Coach and mentor Direct Support Professionals and engagement specialists.
• Ensure ISPs are followed and individuals build independence.
• Monitor participation, engagement and outcomes to drive quality improvements.
• Assist with staffing, scheduling, program oversight and daily operations.
• Support CMS, OOD, CARF standards compliance and accountability culture.
• Build relationships with individuals served, families, and community partners.
• Participate in recruiting, onboarding, coaching and staff development.
• Assist Site Manager and lead operations during their absence to ensure continuity.

Skills

Leadership

Coaching

Communication

Problem solving

HIPAA compliance

Team building

Staff development

Education

Bachelor's Degree or 4 years experience

Tools

Microsoft Office

Job description

About the Organization ARC Voyagers is a nonprofit organization dedicated to supporting individuals with intellectual and developmental disabilities through whole-person, person-centered services. For over 60 years, we've been meeting people where they are and helping them navigate paths toward greater independence, connection, and opportunity in Central Ohio. We provide tailored support and integrated programming to help people achieve their personal goals, whether it's finding meaningful employment, building relationships, or developing new skills. At ARC Voyagers, we walk alongside those we serve to create lives filled with purpose, community, and possibility.

Req Number OPE-26-00040

Open Date 8/5/2026

Close Date

Full-Time/Part-Time Full-Time

Shift Days

Exempt/Non-Exempt Exempt

Position Site Manager

Location Varies

Category Open Positions

Description

Are you passionate about leading high-performing teams while creating meaningful opportunities for individuals with intellectual and developmental disabilities? Do you enjoy building strong programs, developing people, and making a lasting impact in your community? If so, join our supportive and caring team as a Site Manager!

Location: Columbus, OH
Schedule: Monday to Friday, 8:00 am – 4:00 pm

Culture and Benefits:

• ARC Voyagers is an organization that values people. We recognize our employees are our greatest strength, and we reward them with great benefits.
• Paid Time Off, holidays and leave options to balance work and personal life.
• Comprehensive health insurance provided through an Individual Coverage Health Reimbursement Arrangement (ICHRA), including employer paid allowance.
• 100% Employer paid dental and vision plans to meet you and your family’s healthcare needs.
• $25,000 basic life insurance paid by employer.
• Voluntary life, disability and other insurance plans to complement your lifestyle.
• 403(b) savings plan, with company match of 50% of employee deferral up to 6%.
• Access to employee assistance program.
• Opportunities for training, education assistance and professional growth.

What You'll Do and Why It Matters:

At ARC Voyagers, we believe every individual deserves opportunities to learn, grow, and actively participate in their community. As an Assistant Site Manager, you'll partner with the Site Manager to provide leadership, support your team, and ensure high-quality, person-centered services. Through your guidance and commitment to excellence, you'll help individuals build independence, achieve their goals, and experience meaningful community engagement. Here's how you'll make an impact:

• Support exceptional Adult Day Servicesby helping oversee daily center-based and community-based operations that provide engaging, meaningful, and person-centered experiences.
• Lead and support your teamby coaching, mentoring, and providing day-to-day guidance to Participant Engagement Specialists and Direct Support Professionals while promoting accountability and collaboration.
• Champion person-centered outcomesby ensuring services are delivered in accordance with Individual Service Plans (ISPs) and helping individuals build independence, self-advocacy, and community connections.
• Drive program excellenceby monitoring participation, engagement, and satisfaction while identifying opportunities to improve services and individual outcomes.
• Partner in operational successby assisting with staffing, scheduling, program oversight, facility needs, and daily operations to ensure safe, efficient, and high-quality services.
• Promote quality and complianceby helping ensure services meet CMS, DODD, OOD, and CARF standards while supporting a culture of accountability and continuous improvement.
• Build meaningful relationshipswith individuals served, families, guardians, community organizations, and internal teams to strengthen services and expand opportunities.
• Support talent developmentby participating in recruiting, onboarding, coaching, and recognizing team members while helping foster an engaged and high-performing workplace.
• Advocate for individuals servedby participating in ISP meetings, supporting individual goals, and helping ensure services are implemented effectively.
• Step into leadership when neededby supporting the Site Manager and confidently leading operations during their absence to ensure continuity of high-quality services.
• Make a lasting impact every dayby helping create an environment where individuals with developmental disabilities can thrive, gain confidence, and achieve greater independence.

What Makes You a Great Fit:

• Demonstrated leadership skills with experience coaching, mentoring, and supporting team members in a collaborative environment.
• Ability to think critically, solve problems, and make sound decisions in a fast-paced setting.
• Experience supporting program operations, driving quality services, and promoting continuous improvement.
• Strong written and verbal communication skills with the ability to build positive relationships with individuals served, families, team members, and community partners.
• Knowledge of DODD regulations; familiarity with CMS, OOD, and CARF standards is preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and other technology used to support daily operations.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Passion for empowering individuals with developmental disabilities and supporting ARC Voyagers' mission.

Requirements:

• Bachelor's Degree from an accredited college or university (or 4 years equivalent experience).
• Two years of direct experience supporting individuals with developmental disabilities, which includes experience in the administration of Adult Services programs.
• Three to five years of management experience with operational accountability
• Must submit to a BCII/FBI background check and Nurses Aid & Abuser Registry checks.
• Valid State of Ohio Driver’s License and insurability standards.
• Must pass a drug screen

Why ARC Voyagers?

ARC Voyagers is a mission-driven nonprofit organization serving individuals with intellectual and developmental disabilities across Central Ohio. We offer a range of person-centered services including employment coaching, life skills development, employment placement, adult day resource centers, and community-based day programming.

At the heart of our work is a belief in the power of possibility. Every person deserves the opportunity to grow, connect, and contribute in ways that are meaningful to them. Our team partners with each individual and their support network to build personalized paths toward independence, inclusion, and joy.

With over 60 years of experience and a legacy rooted in advocacy, collaboration, and compassion, ARC Voyagers is proud to be a trusted guide for life’s journey.

Ready to Join Us?

If you’re passionate about helping individuals with disabilities build confidence, develop valuable skills, and achieve greater independence, this is your opportunity to make a meaningful impact every day. Join a supportive, mission-driven team where your compassion, encouragement, and dedication truly matter. Apply today at www.arcvoyagers.com/careers

EOE Statement ARC Voyagers is proud to be an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. ARC Voyagers does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, genetic information or any other personal characteristics protected by applicable law. This policy covers all programs, services, policies and procedures of ARC Voyagers, including recruiting, hiring, training, promotion, and administering of all personnel actions such as compensation, benefits, transfers, layoffs or terminations.

This position is currently accepting applications.