Career Coach, Back to Work 50+ (Hybrid Remote)

OATS; Washington (District of Columbia); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Health benefits

Life insurance

Paid time off

Tuition reimbursement

Recognition program

Job summary

AARP Foundation's BACK TO WORK 50+ program seeks a Quality Employment Coach to guide participants aged 50+ through career exploration and job readiness. You will deliver individualized and group coaching, assess needs, and collaborate with internal teams and partners to improve outcomes.

The role requires a bachelor's degree, 5+ years in career coaching, and comfort with virtual tools (Zoom, CRM systems). The position supports a hybrid work model across the United States.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant professional experience.
• 5+ years of career coaching or workforce development experience; experience supporting adults aged 50+ preferred.
• Strong coaching, facilitation, communication, and relationship-building skills.
• Demonstrated experience delivering career development workshops, group training, and workforce readiness programs.
• Deep knowledge of career development practices, workforce systems, labor market trends, and a commitment to continuous learning.
• Proficiency with Microsoft Office, virtual collaboration platforms, CRM systems, and career-related technologies such as Zoom, Salesforce, SumTotal, and job search tools.

Responsibilities

• Assist with program planning, implementation, and continuous improvement initiatives to enhance service delivery and outcomes.
• Conduits training needs analysis to inform objectives, instructional strategies, and project scope.
• Designs/develops instructionally sound learning solutions that provide effective and engaging experiences, which may include one-on-one coaching, group activities, workshops, and/or comprehensive development programs.
• Provides consulting on career and talent development projects across the organization, including requests to develop/deploy new training activities, sustain ongoing programs, and enhancement requests, highlighting industry best practices and the organization’s standards. Consults on development opportunities training programs. Performs detailed audience analysis and facilitates in-person and virtual workshops.
• Manages project communication and event promotion to ensure learner engagement, enrollment, and satisfaction.
• Maintain accurate participant records, databases, and required documentation in compliance with program, funder, and organizational standards. Prepare reports and analyze data to provide insights and recommendations aimed at improving program effectiveness and impact.
• Identifies, evaluates, and implements opportunities to engage and educate learners on talent development programs and system features/functionality/procedures.
• Sustain and continuously improve learner centric processes and procedures, including the design and deployment of Learning Management System (LMS) solutions and other learning technologies.

Skills

Coaching

Facilitation

Communication

Relationship-building

Career coaching

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Zoom

Salesforce

SumTotal

CRM systems

Job description

AARP Foundation's BACK TO WORK 50+ program seeks a Quality Employment Coach to guide participants aged 50+ through career exploration and job readiness. You will deliver individualized and group coaching, assess needs, and collaborate with internal teams and partners to improve outcomes.

The role requires a bachelor's degree, 5+ years in career coaching, and comfort with virtual tools (Zoom, CRM systems). The position supports a hybrid work model across the United States.