Career Advisor - NYC

America Works of New York Inc; New York (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

PTO and Holidays

Pre-Tax Commuter Benefits

401K with Employer Matching After 1 Yr

Gym Membership at New York Sports Club

Mission-driven team and work-life bal.

Job summary

America Works of New York Inc. in Jamaica, Queens, seeks a Career Advisor to provide employment case management for low-income and underserved job seekers.

The role involves intake, eligibility screening, job readiness assessments, and the development of individualized service plans to advance clients toward employment and education goals. Ideal candidates have 1–3 years in workforce development, a 4-year degree, and strong communication and organizational skills.

Qualifications

• 4-year degree or higher; relevant social services experience is a plus.
• 1–3 years of experience with clients in workforce development or related fields.
• Experience developing individualized employment plans for participants.
• Experience serving disadvantaged populations is preferred.
• Familiarity with Motivational Interviewing and trauma-informed approaches is a plus.
• Proficiency in Microsoft Office tools and common collaboration platforms (Salesforce, Teams, SharePoint).
• Strong communication, professionalism, judgment, and organizational skills.

Responsibilities

• Conduct intake, eligibility screening, and job readiness assessments.
• Oversee barriers to employment and connect clients with housing, healthcare, childcare, and other resources.
• Develop individualized employment service plans for participants.
• Meet with participants regularly to track progress toward goals.
• Provide job search support, career planning, and education applications.
• Maintain case notes, attendance logs, and weekly reports.

Skills

Communication skills

Organizational skills

Professionalism

Diversity experience

Client service

Self-starter

Education

Bachelor's degree

Tools

Salesforce

SharePoint

Microsoft Teams

Excel

Outlook

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title: Career Advisor

Salary: $50,000 to $55,000 Annually

Location: Jamaica, Queens

Purpose

A socially conscious company is seeking a Career Advisor to provide employment case management services for low-income and underserved job seekers. The ideal candidate has case management experience and/or can provide individualized career services, enjoys working with diverse groups of people, and is a self-starter looking to play a proactive role in helping job seekers with discovering their strengths, goal-planning, and taking actionable steps towards career development.

Duties and Responsibilities

• Conduct intake, eligibility screening, and job readiness assessments with participants
• Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)
• Develop individualized employment service plans for participants
• Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals
• Provide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparation
• Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis
• Refer clients to vocational trainings, technical skills classes, and other certification programs
• Meet weekly, quarterly, and annual enrollment and job placement numbers
• Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment

Desired Qualifications

• Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus
• One to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context
• Experience developing individualized service and/or employment plans for participants preferred
• Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
• Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Familiarity with Salesforce, Microsoft Teams, and/or SharePoint preferred
• Understanding of workforce development, employment services, and adult education a definite plus
• Strong communication skills, professional demeanor, sound judgment, and strong organizational skills

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• PTO Package (Vacation Accrual, Sick Time, 9 Company Holidays)
• Pre-Tax Commuter Benefits
• 401K with Employer Matching After 1 Year
• Optional Gym Membership at New York Sports Club After 1 Year
• Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency