Career Advisor

Equus; Waukesha (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Equus in Waukesha, Wisconsin is seeking a Career Advisor to build client relationships and provide comprehensive case management. This role involves facilitating workshops, managing program offerings, and ensuring compliance with all required documentation and reporting.

The ideal candidate will have a bachelor's degree and two years of relevant experience, demonstrating strong leadership and communication skills. Flexibility and knowledge of career paths, especially in healthcare, are essential. Join us to make a positive impact!

Qualifications

• Two years of experience in career advising and development.
• Demonstrated ability to communicate effectively in writing and verbally.
• Professional understanding of various occupations, especially in healthcare.

Responsibilities

• Build relationships with clients to support employment acquisition.
• Provide case management and ensure documentation is completed.
• Facilitate professional development workshops for clients.
• Manage program offerings and prepare project reports.

Skills

Flexibility in contract needs

MS Office knowledge

Workshop facilitation

Content development

Strong communication skills

Leadership skills

Customer service experience

Education

Bachelor's degree in education, social services, healthcare, or communications

Tools

Google Docs

Job description

Job Description

• Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination
• Provide consistent and comprehensive case management and follow-up
• Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received
• Facilitate all professional development workshops
• Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency
• Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed
• Accurately complete required documentation for enrollment
• Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
• Create solutions to participant attendance problems
• Assist in the preparation of project reports as needed (participation, placement)
• Manage programs, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data
• Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output
• Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions
• Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals
• Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
• Provide operational support and coverage as needed
• Assist in the intake services for the Center
• Provide operations support for all compliance driven standards
• May be assigned other tasks and duties reasonably related to their job responsibilities
• Other duties as assigned

Qualifications

• Ability to maintain flexibility as needs of contract or contractor require
• A working knowledge of MS Office and Google docs
• Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer and strong written and verbal communication skills
• Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
• Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field
• Bachelor's degree from an accredited college or university in education, social services, healthcare and/or communications
• Customer service experience required

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.