Care Transport Navigator

Accela Healthcare; New Jersey; On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

PTO

Benefits package

Supportive team environment

Career growth opportunities

Stable organization

Meaningful work

Job summary

Accela Healthcare in Lakewood, NJ is seeking a highly organized Healthcare Transportation Coordinator to ensure resident transportation runs smoothly and on time. You will manage scheduling for appointments, hospital visits, dialysis, admissions, and discharges in a fast-paced healthcare setting.

The role requires experience in healthcare transportation or medical scheduling, strong multitasking and communication skills, and meticulous attention to detail.

Qualifications

• Requires experience in transportation scheduling, healthcare coordination, or medical transportation.
• Strong organizational and multitasking abilities.
• Excellent communication and follow-up skills.
• Ability to thrive in a fast-paced healthcare environment.
• Attention to detail with accurate record-keeping.

Responsibilities

• Coordinate and schedule transportation for resident appointments, hospital visits, dialysis, admissions, discharges, and other approved trips.
• Review transportation requests for completeness and accuracy.
• Manage daily and weekly driver schedules with last-minute changes.
• Coordinate with outside transportation vendors for availability, pickups, cancellations, and schedule updates.
• Determine whether trips should be assigned internally or outsourced based on timing and needs.
• Track completed, canceled, rescheduled, and missed transports.
• Review trip sheets, logs, and vendor invoices for accuracy.
• Assist with transportation billing review and documentation follow-up.
• Identify billing discrepancies and questionable invoices before approval.
• Maintain organized transportation records and prepare reports as needed.
• Help monitor transportation costs and identify opportunities to reduce expenses.
• Troubleshoot transportation issues including delays and scheduling conflicts.

Skills

Organizational skills

Multitasking

Communication

Attention to detail

Problem solving

Job description

Accela Healthcare in Lakewood, NJ is seeking a highly organized Healthcare Transportation Coordinator to ensure resident transportation runs smoothly and on time. You will manage scheduling for appointments, hospital visits, dialysis, admissions, and discharges in a fast-paced healthcare setting.

The role requires experience in healthcare transportation or medical scheduling, strong multitasking and communication skills, and meticulous attention to detail.